Emerging Tech-Training Specalist

About the role

The Emerging Technologies – Training Specialist helps employees understand, adopt, and effectively use AI, automation, and modern digital workplace technologies. This role blends instructional design, technology enablement, facilitation, and change management so business users gain practical value from emerging technologies.

Responsibilities

• Assess organizational training needs and translate business objectives into practical learning experiences.
• Design and deliver workshops, office hours, learning paths, job aids, videos, knowledge articles, demos, and internal communications.
• Facilitate training for AI, Copilot, Power Platform, Microsoft 365, and related workplace technologies.
• Collect user feedback, measure adoption/engagement, and continuously improve enablement programs.
• Partner with IT and business stakeholders to increase user proficiency, accelerate onboarding, and support change management.
• Encourage confident, responsible, and enthusiastic use of emerging technologies across the company.
• Participate in required safety programs, and work in a safe manner.
• Miscellaneous duties as assigned by manager.

Requirements

• Bachelor’s degree in Education, Instructional Design, Business, Information Systems, Communications, or equivalent practical experience preferred.
• At least 1 year of consistent, applied, daily use of large language models (LLMs) in a professional context.
• Experience with Microsoft Copilot, Copilot Studio, and/or Azure AI Foundry is a strong plus.
• Ability to provide multiple examples of training programs, workshops, office hours, learning paths, user enablement efforts, or technology adoption initiatives personally designed and delivered.
• Experience creating engaging learning content using a variety of formats, including instructor-led training, self-paced learning, job aids, videos, knowledge articles, live demonstrations, and internal marketing communications.
• Working knowledge of the Microsoft Power Platform and Microsoft 365 ecosystem, including Power Apps, Power Automate, Teams, SharePoint, and related collaboration tools.
• Strong presentation and facilitation skills with the ability to explain complex technical concepts to both technical and non-technical audiences.
• Familiarity with change management principles, user adoption strategies, feedback collection, and continuous improvement processes.
• Ability to assess organizational training needs and translate business objectives into practical learning experiences.
• Enjoys exploring emerging technologies, helping others confidently apply them to real-world business problems, and encouraging enthusiastic engagement and ideation from users across the company.
• Desires to cultivate a strong personal and team reputation for consultative service, user enablement, and customer satisfaction.

Skills

• Experience administering or supporting enterprise learning platforms.
• Experience delivering AI literacy, Copilot, Power Platform, or Microsoft 365 training.
• Experience developing role-based learning pathways and certification programs.
• Familiarity with adult learning principles and instructional design methodologies.
• Experience measuring and reporting on adoption, engagement, and learning effectiveness metrics.
• Cybersecurity and governance awareness, continuous learning mindset, consultative service orientation, and willingness to share knowledge across Emerging Technologies, IT partners, and Yancey.

Physical Demands

• Light: Occasionally Lift/Carry/Lower 1 – 15 Lbs, seldom Lift/Carry/Lower 15 – 30 Lbs, never Lift/Carry/Lower +30 Lbs.
• Occasionally pushing/pulling, reaching (both above and below shoulder), bending/twisting, walking, standing, repetition – hand/wrist simple and firm grasping.
• Seldom crouching/stooping/squatting, crawling/kneeling, climbing/stepping.
• Corporate Offices: Climate controlled environment. Work under fluorescent lighting. Moderate noise levels. Possible noise and vibrations carried over from the shop.

Values

At Yancey Bros. Co, we are always looking to add people to our team who share our core values:

• Safety: We value the lives and health of our team and customers above all else.
• Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
• Teamwork: We work as one across our organization for the benefit of our customers.
• Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide.
• Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.

Ideal candidates will demonstrate the following values:

• Acting in a safe manner
• Exhibiting honesty and integrity
• Acting in a fair and ethical manner
• Team mentality
• Delivering quality results
• Embraces change / improvement
• Exhibiting superior customer service skills
• Exhibiting pride and ownership
• Working with a sense of urgency
• Exhibiting a winning attitude

Benefits

• Competitive Pay Structure
  • Competitive Pay
  • Individual Bonus Opportunities Available
  • Technician Tool Allowance
• Retirement & Financial Wellness
  • 401k Plan with Strong Company Match
  • Employee Profit Sharing
  • Financial Wellness Coaching
• Employee Wellness Program
  • Medical, Vision, Dental Insurance
  • Prescription Drug Coverage
  • Flexible Spending Accounts
  • Short & Long Term Disability
  • Group Life Insurance
• Personal Time Off
  • Paid Holidays
  • Paid Sick Leave
• Career Development
  • Tuition Reimbursement
  • Ongoing Training
  • Advancement Opportunities