Emerging Store Manager

About the role

Supervises customer service associates and designated hitters. Manages the front end of the store and makes recommendations on overall operations. Supports the Store Manager with store operations to achieve company goals.

Responsibilities

• Manages store team members, including recruitment, hiring, performance management, and discipline.
• Engages customers and resolves complaints, ensuring a positive customer experience.
• Monitors customer service, provides coaching, and develops plans for improvement.
• Safeguards store assets, improves sales and profitability, and leads team members.
• Operates the store, assigns daily activities, and manages team member schedules.
• Supports external partnerships, leverages data, and monitors operational feedback.
• Controls cash management, inventory, and ensures compliance with company policies.
• Maintains store cleanliness and responds to emergencies.
• Trains and supports team members in using computer and technology systems.
• Ensures the safety and well-being of team members and complies with all regulations.
• Completes special assignments and other tasks as assigned.

Qualifications

• Bachelor’s degree or equivalent experience in a supervisory position.
• Demonstrated leadership skills, including business ethics, self-motivation, and strong communication.
• Completion of Walgreens LEAP training program or willingness to complete Walgreens Leadership Essentials training.
• Ability to work flexible schedules, including extended days, evenings, and weekends.
• Fluency in English (except in Puerto Rico).
• Ability to transfer to other Walgreens retail locations, if needed.