Emerging Store Manager

About the role

Supervises customer service associates and designated hitters. Manages the front end of the store and makes recommendations on overall operations. Supports the Store Manager with store operations to achieve company goals.

Responsibilities

• Manages store team members, including recruitment, hiring, performance management, and discipline.
• Engages customers and resolves complaints, ensuring a positive customer experience.
• Monitors and coaches team members to improve customer service and sales.
• Ensures proper merchandising, asset protection, and store cleanliness.
• Supervises store operations, including cash management, inventory, and repairs.
• Supports external partnerships and collaborates with the Pharmacy Operations Manager.
• Completes special assignments and other tasks as assigned.

Requirements

• Bachelor’s degree with a solid academic record, or Walgreens Community Internship Program completion.
• Two years of supervisory experience, or equivalent combination of education and experience.
• Demonstrated leadership abilities, including professional ethics, self-motivation, and strong communication skills.
• Completion of Store Manager training program (LEAP).
• Ability to work flexible schedules, including extended days, evenings, and weekends.
• Willingness to relocate to a different store location if promoted.

Qualifications

• Valid pharmacy technician license, if required by state.
• Successfully completed the Store Manager learning and development program.
• Fluent in English (except in Puerto Rico).
• Strong business acumen and ability to analyze financial and performance data.

Skills

• Customer service leadership and conflict resolution.
• Inventory management and cash handling.
• Team building and performance management.
• Effective communication and problem-solving skills.

Benefits

Details available upon request. Please visit jobs.walgreens.com/benefits for more information.