Emerging Middle Market Relationship Manager II
About the Role
Responsible for profitable business development and monitoring the quality of an existing portfolio of companies with annual gross sales of at least $10 Million within a specific geographic area. Ability to lead and coordinate with One Bank partners to create and implement a relationship strategy for assigned clients and prospects. This position requires a strong understanding of commercial credit, commercial products, and financial statement analysis to offer beneficial banking solutions (e.g., loans, treasury management, capital markets) based on clients' and prospects' needs. The incumbent will have a deeper skill set and competencies to engage larger clients and more sophisticated credits. This role is expected to actively participate in community activities.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, ensuring actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
Responsibilities
- Prospect for clients independently by utilizing referral sources, existing clients, and centers of influence.
- Develop and implement a business plan to achieve financial goals and qualitative measurements.
- Work closely with Fifth Third internal "One Bank" partners to deepen existing relationships and acquire new prospective relationships.
- Attend community and/or specific industry forums, conferences, and/or meetings to broaden relationship networks, referral sources, and continually deepen knowledge of trends, practices, services, and the competitive landscape.
- Work with product partners (Treasury Management, Capital Markets, Wealth Management, etc.) to analyze, evaluate, and develop a tailored relationship strategy for each client or prospect.
- Ensure customer relationships are managed to maximize opportunity for the bank while taking into account Bank risk and customer needs.
- Meet with customers on a regular basis to enhance the trusted advisor relationship and ensure business needs are being met.
- Utilize consultative sales skills, commercial playbook principles, and call reporting plans to enhance client experience.
- Utilize the Bank's Customer Relationship Management (CRM) system for client activity tracking, call reports, and pipeline management.
- Partner with Credit on credit requests and adhere to established Portfolio Management guidelines.
- Analyze and interpret financial information to determine the right questions to ask and decide on the credit request that should be pursued.
- Achieve credit standards and metrics in regard to asset quality, credit administration (matured/renewals, financial statement documents, covenant data integrity, matured notes, and document exception), and RAROC.
Requirements
- Bachelor's or Master’s degree in Business (e.g., Business Administration, Finance, Accounting) or equivalent work experience preferred.
- Minimum of 4 years of Commercial Banking experience, preferably at least 3 years in a sales role.
- Formalized commercial credit training or equivalent credit experience required. Ability to structure moderately complex financial situations.
- Proven ability to build new and existing client business, translating to increased revenue and providing a positive client experience.
- Strong business acumen, including detailed analysis, review of financial statements, and understanding of accounting principles.
- Thorough knowledge of Commercial, Treasury Management, and alternative lending and financing options.
- Ability to assess client needs, drivers of profitability, and corporate/personal life cycle to optimize financial solutions.
- Ability to build strong "One Bank" internal partnerships to provide holistic solutions for clients' business and personal financial goals.
- Communicates with impact to a group; understands the audience and adjusts communication as appropriate.
- Proven track record of identifying and understanding business issues, problems, and opportunities, and creating relevant options for addressing them.
- Demonstrates strong verbal and written communication skills, with particular emphasis on face-to-face negotiations.
- Proven ability to work in a team-based sales environment.
- Proficient in all Microsoft Office software; familiarity with prospecting and CRM sales tools preferred.
- Regional/local travel required; frequent travel possible depending on assignment.
Benefits
Fifth Third's Total Rewards include comprehensive benefits and differentiated compensation offerings to support employees' physical, financial, emotional, and social well-being. The base salary for this position reflects the range of salary levels for all roles within this pay grade across the U.S., with individual salaries varying based on factors such as role, relevant skillset, experience, education, and geographic location. This role is eligible to participate in an incentive compensation plan, with payments based on company, line of business, and/or individual performance.
Learn more about our benefits programs on the 53.com Careers page.
Location
Frisco, Texas 75034