Emerging Middle Market Relationship Manager

We connect great people to great opportunities at Fifth Third Bank.

About the role

Responsible for profitable business development and monitoring the quality of an existing portfolio of companies with annual gross sales of at least $10 Million within a specific geographic area. Ability to lead and coordinate with One Bank partners to create and implement a relationship strategy for assigned clients and prospects. This position requires a strong understanding of commercial credit, commercial products, and financial statement analysis to offer beneficial banking solutions (e.g., loans, treasury management, capital markets) based on clients' and prospects' needs. The incumbent will have a deeper skill set and competencies to call on larger clients and more sophisticated credits. This role is expected to actively participate in community activities.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, ensuring actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

Responsibilities

• Prospect for clients independently by utilizing referral sources, existing clients, and centers of influence.
• Develop and implement a business plan to achieve financial goals and qualitative measurements.
• Work closely with Fifth Third internal "One Bank" partners to deepen existing relationships and acquire new prospective relationships.
• Attend community and/or specific industry forums, conferences, and/or meetings to broaden relationship networks, referral sources, and continually deepen knowledge of trends, practices, services, and the competitive landscape.
• Work with product partners (Treasury Management, Capital Markets, Wealth Management, etc.) to analyze, evaluate, and develop a tailored relationship strategy for each client or prospect.
• Ensure customer relationships are managed to maximize opportunity for the bank while taking into account Bank risk and customer needs.
• Meet with customers on a regular basis to enhance the trusted advisor relationship and ensure business needs are being met.
• Utilize consultative sales skills, commercial playbook principles, and call reporting plans to enhance client experience.
• Utilize the Bank's Customer Relationship Management (CRM) system for client activity tracking, call reports, and pipeline management.
• Partner with Credit on credit requests and adhere to established Portfolio Management guidelines.
• Analyze and interpret financial information to determine the right questions to ask and decide on the credit request that should be pursued.
• Achieve credit standards and metrics in regard to asset quality, credit administration (matured/renewals, financial statement documents, covenant data integrity, matured notes, and document exception), and RAROC.

Requirements

• Bachelor's or Master’s degree in Business (e.g., Business Administration, Finance, Accounting) or equivalent work experience preferred.
• Minimum of 4 years of Commercial Banking experience, preferably at least 3 years in a sales role.
• Formalized commercial credit training or equivalent credit experience required. Ability to structure moderately complex financial situations.
• Proven ability to build new and existing client business, translating to increased revenue and providing a positive client experience.
• Strong business acumen, including detailed analysis, review of financial statements, and understanding of accounting principles.
• Thorough knowledge of Commercial, Treasury Management, and alternative lending and financing options.
• Ability to assess client needs, drivers of profitability, and corporate/personal life cycle to optimize financial solutions.
• Ability to build strong "One Bank" internal partnerships to provide holistic solutions for clients' business and personal financial goals.
• Communicates with impact to a group; understands the audience and adjusts communication appropriately.
• Proven track record of identifying and understanding business issues, problems, and opportunities, and creating relevant options to achieve desired outcomes.
• Demonstrates strong verbal and written communication skills, with particular emphasis on experience in face-to-face negotiations.
• Proven ability to work in a team-based sales environment.
• Must be proficient in all Microsoft Office software; familiarity with prospecting and CRM sales tools preferred.
• Regional/local travel required.

Working Conditions

• Normal office environment with little exposure to dust, noise, temperature, and the like.
• Extended viewing of CRT screen.
• Frequent travel possible depending on assignment.

Pay

Total Base Pay Range: $82,100.00 - $172,500.00 USD Annual

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities, and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position reflects the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education, and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business, and/or individual performance.

Benefits

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional, and social well-being. You can learn more about those programs on our 53.com Careers page.

Location: Chicago, Illinois 60606