Emergency Services Project Manager

What does a Mitigation Manager with Paul Davis do

• Lead a team of hardworking individuals serving others within your community

• Make a difference for others that have had a disaster strike their property

• Take pride when your team completes mitigation projects on budget with an exceptional customer experience

• Be empathetic and show a sense of urgency while communicating through modern technology

Reports To

General Manager

Benefits

• Health insurance
• Company paid training
• Paid Holidays
• Paid time off
• Matching IRA

Essential Job Responsibilities/Tasks

• Ensuring the teams performance of tarping, board up, water mitigation, mold remediation, environmental services and carpet cleaning/re-installation services in accordance to Paul Davis and industry specifications.
• Oversees equipment maintenance and expendables (to include maintaining MSDS sheets).
• Maintains relationship with adjusters and communicates with updates as needed.
• Aid other team members when needed and foster a positive working relationship with other departments.
• Supervises work on Emergency Fire/Smoke Services (to include deodorization, pack-outs, board-ups, and securing structure)
• Supervises work on Mold Remediation (including demolition and cleaning).
• Be a great representative of our brand!
• Ensure your crews are ready at all times and every morning to handle the day through a team huddle.
• Meet clients and adjusters on site to assist in issue resolution and provide professional opinion.
• Performs on-call rotation as needed.
• Trains and supervises emergency services technicians and assistant technicians
• Re-inspect job sites for quality control.
• Participate in the collection process.
• Issue resolution - be the point of contact for customers if they have any questions and/or concerns and resolve those in effective and timely manner.
• Maintain inventory of clean, properly stocked and organized trucks along with all company equipment.
• Be accessible by phone and participate, as necessary, in the on-call schedule.
• Completes jobs successfully and obtains certificate of completion.

Team Qualifications (Requirements)

• High school graduation or other equivalent (i.e. GED, etc.)
• (4) year experience in WRT, ASD.
• Xactimate Knowledge (preferred)
• Symbility Training (preferred)
• Valid Driver’s License with a clean record. Must be maintained for the duration of employment.
• IICRC (WRT & ASD)
• Fluent in English
• Have the ability to work nights/weekends and overtime, if needed