Emergency Psychiatric Assessment Counselor

Position Highlights

Hours will be evenings, some weekends and some holidays. Shifts will be mainly evenings- 3 pm - 11pm, 4 pm - midnight, 6 pm - 2 am. May be eligible for a $3,000 sign on bonous!!

Student Loan Repayment

This position may be eligible for Avera’s Student Loan Repayment Program, which helps you pay off your loans and save money. Each month an extra payment of $167 (up to $10,000) from Avera will help pay down your principal balance faster.

What You Will Do

• Answers all inquiry calls in a timely fashion, offer and schedule assessments, complete the database and keep all information up to date.
• As the point of contact for all of BHC services, provides excellent customer service to all callers.
• Completes the psychosocial assessment including suicide/homicide risk assessment, determine appropriate level of care and make appropriate referrals.
• Manages the Behavioral Health Center emergency room by visiting with walk in patients, providing a medical screen, meeting all the EMTALA guidelines.
• Affords assistance to the emergency room physicians, including E-assessment through the E-emergency program.
• Works with law enforcement to petition or place Board of Mental Illness holds when needed, and with security regarding transports and Crisis Prevention Intervention when needed.
• Provides crisis intervention and case management for local mental health clinics, medical clinics and psychiatry clinics.
• Provides EAP assessment and counseling including phone intervention.
• Manages the psychiatric inpatient beds through a system wide tracking board, manage the physician rotation assignments and on call schedules.
• Maintains current knowledge of admitting modules and the ability to register Clinical ARC patients and Pre-admitted patients, in a timely fashion.
• Provides ongoing training/orientation for all students including psychiatric residents, nurses, counseling interns and paramedics.
• Provides mental health support services in the community and promote mental health services available through Avera Behavioral Health.
• Obtains and completes all insurance pre-certifications and authorizations as determine necessity for pre-certification; coordinates with insurance companies, patients and clinical staff to obtain information; and maintains complete and accurate documentation.

Essential Qualifications

• The individual must be able to work the hours specified.
• To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds.

Expectations and Standards

• Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community.
• Promote Avera’s values of compassion, hospitality, and stewardship.
• Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
• Maintain confidentiality.
• Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
• Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits

You Need & Then Some
Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.

• PTO available day 1 for eligible hires.
• Up to 5% employer matching contribution for retirement.