Emergency Department Technician

Overview

The Emergency Department Technician provides essential clinical and clerical support under the supervision of Registered Nurses and physicians. This role supports patient care through non-invasive clinical tasks, patient monitoring, transport, and maintaining a clean, safe, and efficient care environment.

Responsibilities

• Collaborate with RNs and the interdisciplinary care team to support individualized plans of care and optimize patient outcomes
• Accurately obtain, monitor, and document vital signs and clinical data in the electronic medical record (EMR)
• Deliver non-invasive clinical and clerical support within the Emergency Department under RN and physician direction
• Perform EKGs, assist with patient transport, and support activities of daily living while ensuring patient comfort and dignity
• Prepare, maintain, and ensure proper functioning of clinical equipment and treatment areas
• Maintain precise, timely documentation in the electronic health record in accordance with regulatory standards
• Promote a safe, clean, and compliant care environment following infection prevention and safety protocols
• Effective clinical communication and strong interdisciplinary teamwork
• Ability to perform in a fast-paced, high-acuity environment with sound judgment
• High attention to detail with strong clinical documentation practices
• Demonstrated commitment to patient-centered care, safety, and service excellence

Qualifications

• Education: High school diploma or GED
• Experience: At least one year of clinical experience - Preferred
• Licenses/Certifications: Required (Upon Hire or Preferred): Emergency Medical Technician – Basic (EMT-B) certification, Basic Life Support (BLS) certification through the American Heart Association (AHA) (preferred upon hire; required within 30 days)
• Within 90 Days of Hire: Crisis Prevention Intervention (CPI) certification, Management of Aggressive Behavior (MOAB) training, Mandatory Reporter Training (as applicable to state of practice): Child Abuse Reporting (IA and/or IL), Dependent Adult Abuse Reporting (IA and/or IL)