Emergency Credentialed Veterinary Technician (Shift Lead) - Denver, CO

About the role

Veterinary nursing Shift Leads at VEG are responsible for managing shifts, ensuring patient care, and supporting the team. They must have a strong understanding of clinical workflows and team dynamics, along with excellent communication and conflict resolution skills.

Responsibilities

• Keep a clear pulse on patient status, team bandwidth, and shift-wide needs
• Manage daily workflow and help the team pivot when the unexpected hits
• Ensure shift roles are assigned and adapted as needed, with clarity and care
• Jump in on the floor when help is needed—no task is too small
• Coordinate breaks, assist with conflict resolution, and model calm under pressure
• Lead shift transitions, team huddles, and start/end-of-day wrap-ups
• Communicate clearly, direct questions appropriately, and elevate key issues
• Help the team turn downtime into learning time—or just a moment to breathe
• Flag incidents or notable events with a mindset of transparency and growth
• Work with hospital leadership on coverage, call-outs, and ongoing coaching

Requirements

• Credentialed Veterinary Technician (CVT, RVT, LVT, LVMT) or enrolled in the VEG Credentialing Support Program
• 1+ years of experience in a veterinary technician or assistant role; experience in emergency or specialty medicine preferred
• Strong grasp of clinical workflow and team dynamics
• Confidence in navigating floor operations while guiding others with empathy
• Excellent communication and conflict resolution skills
• Flexibility and a willingness to step in wherever needed
• Leadership instincts, an ownership mindset, and a desire to grow professionally
• Basic computer skills, comprehension of practice management software and electronic medical record keeping
• Excellent communicator when collaborating with pet parents and your team
• Fine motor skills for handling patients and medical equipment
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Willingness to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs

Qualifications

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• A sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments
• A strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

Skills

• Competitive compensation, including base and 401K match: pay range is $25-$51 per hour and is based on a leveling system
• Comprehensive health and wellness benefits that start on day one, including medical, dental, and vision coverage, QPR training, and access to free therapy or counseling
• Depending on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredited VEGgies receive a $1,000/year travel stipend
• Clinical student loan repayment so you don't need to worry about your student debt
• Paid parental leave; up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• The little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you're hungry

Benefits

• At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness
• We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered
• Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company