Embedded Technical Architect

About the role

The Embedded Technical Architect is a technical architect who is comfortable being onsite with strategic customers, getting hands-on-keyboard to enable new capabilities, building working prototypes, and expanding the technical use, business value, and long-term adoption of Salesforce solutions.

Responsibilities

• Technical Engagement & Prototyping
  • Onsite Technical Discovery: Run discovery and workshops with business users, customer architects and development teams to identify new use cases, systems, data flows, and business bottlenecks.
    • Design & Deliver POCs: Own the end-to-end process of any Proof of Concept (POC) needed. This is a hands-on, configuration and coding role where you will build functional slices of the final solution using Apex, LWC, and Flow.
    • Customer Education: Ensure consistent awareness and education of Salesforce capabilities for the customer. Build confidence and credibility throughout IT and business teams. Regular education on new features and new acquisitions.
  • Customer Adoption & Health
    • Customer Health Checks + Education: Partner to conduct quarterly health checks and regular cadences to surface areas of opportunity and recommend features or capabilities already licensed but not being used. Ensure customer awareness of new and/or underutilized features and how they can meet business needs.
    • Accelerate Adoption: Provide hands-on support and education to the customer's team, prototyping new ideas, new features, new acquired technology, creating new flows, or turning on predictive, generative, and agentic capabilities to increase adoption and consumption.
  • Architecture & Strategy
    • Arcitect the Solution: Maintain a scalable, secure, and high-performance multi-cloud solution and review regularly with VPs of Engineering and CTOs.

• Team Enablement & Knowledge Sharing
  • Contribute reusable POC assets, playbooks, and best practices to mentor team members and scale impact across the organization.

Requirements

• Experience: 5+ years of demonstrable solution/technical architecture experience in a demanding pre-sales, consulting, or professional services role.
• Architecture Acumen: Ability to design a complex data model, define a sharing/visibility strategy, and create a system-level architecture for a complex enterprise.
• Communication: Exceptional problem-solving skills and comfort presenting complex technical narratives to both skeptical engineering teams and C-level executives.
• Availability: Ability to be onsite with your customer(s) 50-60% of the time.

Preferred Qualifications

• Any additional qualifications as specified in the job description.

Benefits

At Salesforce, we offer a comprehensive benefits package to support your well-being and financial security. This includes:

• Time off programs
• Medical, dental, and vision coverage
• Mental health support
• Paid parental leave
• Life and disability insurance
• 401(k)
• Employee stock purchasing program

For more details about company benefits, visit this link.

The typical base salary range for this position is $148,190 - $231,980 annually. Specific ranges may vary by location. For more information, please contact your recruiter.