Jobs · Information Technology · Georgia

Embedded Security Service Technician

Allied Universal · Savannah, GA · 1 mo ago
On-siteInformation TechnologyFull-time
We need to output HTML fragment with sections: Overview? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use
  • for any list of duties/requirements/benefits, and

    for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences. We need to decide which sections to include. The posting includes Overview (Company Overview), Job Description, Responsibilities, Qualifications (must Have), Qualifications (nice To Have), Benefits. There's no explicit Pay or Schedule. So we should not create Pay or Schedule sections. We can have sections: About the role? Could use "Overview" maybe as "About the role"? But they gave examples: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can map: Overview -> About the role (maybe). Job Description could be part of About the role. Responsibilities -> Responsibilities. Qualifications (must Have) -> Qualifications (maybe Requirements). Qualifications (nice To Have) could be Skills? Or we could combine into Qualifications and Skills. Benefits -> Benefits. We must not repeat job title. We'll output sections with

    headings. We need to preserve all substantive information. Let's extract content. Company Overview paragraph: "Join Allied Universal® Technology Services, a global leader in transforming the security industry. We integrate advanced technology — video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel safe. Whether you’re an installation technician, service technician, engineer, or project manager, you’ll discover rewarding opportunities to grow your career as part of a valued team. Apply today and be phenomenal—build a meaningful career while protecting what matters most through innovative security technology." But we need to remove application instructions like "Apply today". The instruction says remove application instructions. So we should remove "Apply today and be phenomenal—build a meaningful career while protecting what matters most through innovative security technology." That's an application instruction? It's encouraging to apply. Probably remove that sentence. Also "Apply today" is definitely application instruction. So we should keep the rest but remove that sentence. Thus Overview paragraph: "Join Allied Universal® Technology Services, a global leader in transforming the security industry. We integrate advanced technology — video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel safe. Whether you’re an installation technician, service technician, engineer, or project manager, you’ll discover rewarding opportunities to grow your career as part of a valued team." We could keep that. Job Description paragraph: "Allied Universal Technology Services® is hiring an Embedded Service Technician to drive our mission of being the world's most trusted service provider. The Embedded Service Technician serves as a dedicated on-site resource at a client location, providing ongoing service, maintenance, repair, diagnostics, and operational support for access control, video surveillance, intrusion detection, and related electronic security systems." We can keep that. Responsibilities: list of bullet points. Let's extract bullet points from the text: - Serve as a dedicated on-site security technology resource for an assigned client location to perform service, maintenance, troubleshooting, diagnostics, repair, replacement, and testing of electronic security systems, including but not limited to: - Electrified/non-electrified locks, card readers, ancillary door devices - IP/analog cameras, head-end video recording devices - Wired/wireless systems and intercom systems - Respond to client service requests, incidents, and system outages while maintaining established service level expectations - Troubleshoot and resolve installation issues efficiently and effectively to ensure company compliance, standards and building codes, as well as company safety policies and procedures - Support system upgrades, firmware updates, software patches, database maintenance, and equipment replacements - Assist with system commissioning, device programming, and configuration changes as directed - Execute, document and track service-related issues through ServiceNow in accordance with Federal, State and local regulations - Interpret electrical schematics, CAD drawings and related documents for use in low-voltage applications We need to format as
    • . The first bullet includes sub-items; we can embed nested
        for the sublist. Qualifications (must Have): list items: - High school diploma or equivalent - Must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a company issued vehicle - Minimum of three (3) years of field experience in the electronic security industry - Minimum of two (2) years of experience servicing, maintaining, or supporting enterprise-level access control and video management systems - Possession of state-specific licensing or ability to obtain and hold license once hired - Excellent computer skills with the ability to navigate multiple systems, applications, and ticketing platforms - Strong troubleshooting skills across electrical, mechanical, electronic, and network-connected security systems, including diagnosing and resolving hardware, software, and communication issues within integrated environments - Working knowledge of Windows operating systems, networking fundamentals, IP addressing, and server/client environments to support and optimize enterprise security technology platforms - Excellent interpersonal and communication (both oral and written) skills to document and report important information with all levels of the organization - Ensure the completion of tasks and projects, both independently and as part of a team, to meet deadlines and contribute to the overall success of the organization - Strong troubleshooting capability with mechanical and electronics aptitude; proficient in the use of hand and power tools and available for scheduled on-call rotations to respond to emergency service requests - Capable of lifting with assistance up to 50lbs and work on various ladder heights Qualifications (nice To Have): list items: - Experience with any of the following: Software House, CCURE, Lenel, AMAG, S2, Brivo, Milestone, Exacqvision, Axis, Bosch, Commend, DMP, Open Options, Notifier, Fluidmesh or ONSSI - Experience supporting enterprise security operations in healthcare, pharmaceutical, manufacturing, data center, critical infrastructure, corporate campus environments or similar vertical markets - Experience with integrations between access control, video management, visitor management, intercom, intrusion detection, or building management systems - Associate's degree in Electronics, Information Technology, Computer Networking, or related field - Industry certifications such as Security+, Network+, A+, manufacturer certifications, or equivalent technical credentials Benefits: list items: - Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance - Eight paid holidays annually, five sick days, and four personal days - Vacation time is offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. We need to ensure we don't include boilerplate like EEO, etc. Remove that. Also we need to drop Job ID/requisition numbers. So we will not include that. We need to decide headings. Perhaps:

        About the role

        containing overview + job description paragraphs.

        Responsibilities

        with ul.

        Qualifications

        with must-have list.

        Preferred Qualifications

        maybe as Skills? But they said we can use Skills heading. Could put nice-to-have under Skills. Or we could combine must-have and nice-to-have under Qualifications and Skills respectively. Let's follow: Qualifications for must-have, Skills for nice-to-have.

        Benefits

        with ul. We must not include empty sections. Now produce HTML fragment. We need to ensure we use

        for prose paragraphs. For lists, use

        • . For nested lists, we can embed
            inside
          • . Let's craft. First section: About the role.

            Join Allied Universal® Technology Services, a global leader in transforming the security industry. We integrate advanced technology — video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel safe. Whether you’re an installation technician, service technician, engineer, or project manager, you’ll discover rewarding opportunities to grow your career as part of a valued team.

            Allied Universal Technology Services® is hiring an Embedded Service Technician to drive our mission of being the world's most trusted service provider. The Embedded Service Technician serves as a dedicated on-site resource at a client location, providing ongoing service, maintenance, repair, diagnostics, and operational support for access control, video surveillance, intrusion detection, and related electronic security systems.

            Second: Responsibilities.

            Responsibilities

            • Serve as a dedicated on-site security technology resource for an assigned client location to perform service, maintenance, troubleshooting, diagnostics, repair, replacement, and testing of electronic security systems, including but not limited to:
              • Electrified/non-electrified locks, card readers, ancillary door devices
              • IP/analog cameras, head-end video recording devices
              • Wired/wireless systems and intercom systems
            • Respond to client service requests, incidents, and system outages while maintaining established service level expectations
            • Troubleshoot and resolve installation issues efficiently and effectively to ensure company compliance, standards and building codes, as well as company safety policies and procedures
            • Support system upgrades, firmware updates, software patches, database maintenance, and equipment replacements
            • Assist with system commissioning, device programming, and configuration changes as directed
            • Execute, document and track service-related issues through ServiceNow in accordance with Federal, State and local regulations
            • Interpret electrical schematics, CAD drawings and related documents for use in low-voltage applications
            Third: Qualifications (must have).

            Qualifications

            • High school diploma or equivalent
            • Must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a company issued vehicle
            • Minimum of three (3) years of field experience in the electronic security industry
            • Minimum of two (2) years of experience servicing, maintaining, or supporting enterprise-level access control and video management systems
            • Possession of state-specific licensing or ability to obtain and hold license once hired
            • Excellent computer skills with the ability to navigate multiple systems, applications, and ticketing platforms
            • Strong troubleshooting skills across electrical, mechanical, electronic, and network-connected security systems, including diagnosing and resolving hardware, software, and communication issues within integrated environments
            • Working knowledge of Windows operating systems, networking fundamentals, IP addressing, and server/client environments to support and optimize enterprise security technology platforms
            • Exc

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