Embedded Banking Relationship Manager

Responsibilities

• Proven ability to build and maintain strong relationships with external partners and internal stakeholders
• Ability to proactively network, build a prospect pipeline, and develop new partner relationships through outreach and referrals
• Demonstrated ability to influence decision-makers, advance opportunities, and close complex partnership agreements
• Comfort working in a performance-driven environment with sales goals, measurable targets, and a focus on results
• Strong critical thinking, analytical skills, and comfort working with data and ambiguity
• Clear, confident communication skills with executive-level presence (written and verbal)
• Strong attention to detail, sound judgment, and a proactive approach to issue identification
• Drive for continuous learning and professional development
• Own the strategic relationship, commercial performance, and lifecycle management for assigned embedded banking partners
• Maintain a strong working knowledge of program structures, regulatory expectations, and sponsor-bank responsibilities to support partner programs effectively
• Develop and maintain partner-specific strategic plans aligned to Academy Bank’s embedded banking strategy and risk appetite
• Partner with internal teams and external partners on contract terms, pricing structures, and growth initiatives
• Advocate for partner opportunities internally and help partners navigate bank governance, risk review, and approval processes
• Identify and drive new growth opportunities; manage partner pipeline from prospecting through maturity
• Engage prospective partners and assess fit based on strategic alignment, operating model, and risk considerations
• Partner with Program Management, Compliance, Risk, Legal, and Operations to support onboarding, change management, issue resolution, and ongoing oversight
• Strengthening partner relationships through regular communication, follow-up, and performance reviews
• Provide timely updates to internal stakeholders on partner performance, agreements, program changes, pricing, and emerging risks/issues
• Coordinate closely with Program Managers to align priorities, manage escalations, and resolve key issues