Embassy Suites Rockford Riverfront - Banquets Captain

Key Skills/Responsibilities

• Master of Banquets: Lead the charge in setting up, servicing, and breaking down epic banquet events, all while making sure every detail matches the Banquet Event Orders.
• Style & Safety Guru: Keep the team looking sharp and working smart, upholding top-notch standards in appearance, service, and safety. You’re also the go-to for policy and liquor law know-how!
• Team Dynamo: Rally the crew, assign tasks, run pre-event huddles, and help train new recruits to be the best in the biz.
• Guest Happiness Hero: Bridge the gap between Sales, Catering, and guests, swooping in to solve problems, complaints, and keep accidents at bay.
• Operations Whiz & Money Maestro: Juggle schedules, crunch wage reports, keep inventory in check, and oversee beverage service—all while handling checks, paperwork, and cash with impressive finesse.
• Multi-Tasking Marvel & Trusted Ally: Lend a hand with A/V, attend meetings, help out wherever needed, manage “Lost and Found” mysteries, and keep sensitive areas secure—always representing the company with integrity and flair.

Education & Experience

• Minimum of 1 year progressive experience in a hotel or related field required
• High school diploma or equivalent required; college coursework in hospitality or a related field is a plus
• Previous supervisory experience preferred
• Alcohol Awareness Certification (must comply with state regulations)

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes:

• Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

At Embassy Suites Rockford Riverfront, we believe great hospitality begins with a team that feels valued, supported, and connected. We celebrate birthdays, work anniversaries, and team achievements, ensuring every associate feels appreciated for the contributions they make each day. Our hotel offers a welcoming atmosphere where teamwork, growth, and community come together. Every day brings opportunities to make an impact, develop new skills, and be part of a team that supports your success.