Elite Stylist
About the role
Experience a perfect blend of deliberate purpose and clear-eyed vision at Ulta Beauty, where industry-leading beauty professionals share their expertise while building authentic community and a real sense of belonging. This role is part of a bold, strategic transformation in the beauty industry, supported by robust organizational investment and personal empowerment.
Responsibilities
- Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing (where applicable).
- Meet or exceed sales goal of $1900 average weekly sales and productivity goals for hair services by delivering exceptional guest service; contribute to store goals for retail and service sales, guest loyalty (including credit), and retail shrink.
- Perform product demonstrations with guests to drive sales and enhance the guest service experience.
- Support the execution of in-store events, promotions, and marketing initiatives that deliver an unrivaled guest experience.
- Stay informed about new and existing industry trends, products, and services during work time; be knowledgeable about ingredients and benefits to better serve guests.
- Maintain prompt, regular attendance.
- Develop guest relationships through consultations and appropriate retail and service recommendations.
- Serve all guests, including walk-in guests, in a timely and efficient manner.
- Develop partnerships with skin therapists and the retail team to provide a total-store and well-rounded guest experience.
- Establish professional peer and brand partner relationships to foster exceptional guest service.
- Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor.
- Attend mandatory trainings and meetings to enable continuous professional development.
- Ensure compliance with Ulta Beauty’s policies, procedures, and standards.
- Follow all safety, sanitation, and infection control procedures before, during, and after services; ensure compliance with state board guidelines.
- Follow established service protocols to ensure a consistent and exceptional guest experience.
- Utilize booking and clientele systems to book guests for return services and events.
- Communicate supply needs to the Experience Manager to ensure guest readiness.
- Maintain outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area.
- Adhere to the Ulta Beauty dress code.
- Protect company assets by following loss prevention best practices and providing exceptional guest service.
- Execute other operational tasks as directed.
Requirements
- Cosmetology license.
- Previous relevant work experience.
- Proficiency with latest salon techniques for haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, brow services, and ear piercing (where applicable); aptitude to develop skills in all service categories.
- Proficiency with use of equipment and chemicals needed to perform technical work.
- Ability to demonstrate, recommend, and sell pro hair care and makeup products.
- Developed communication skills.
- Ability to work independently and as part of a team.
- Ability to build and maintain strong customer relationships and build clientele.
Schedule
- Work a flexible schedule to include days, evenings, weekends, and holidays.
Working Conditions
- Continuous mobility during shift.
- Continuous lifting and/or moving up to 10 lbs. during shift.
- Frequent bending, reaching, and twisting during shift.
- Ability to stand for long periods of time during shift.
- Continuous coordination and manipulation of objects during shift.
About Ulta Beauty
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. As the largest North American beauty retailer and the premier beauty destination, Ulta Beauty offers more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Every store features a full-service salon offering hair, skin, brow, and makeup services.