Elite Stylist

Experience a perfect blend of deliberate purpose and clear-eyed vision at Ulta Beauty, where industry-leading beauty professionals share their expertise while building authentic community and a real sense of belonging. Join a team that combines robust organizational support, increasing investment, and personal empowerment with a bold, strategic vision for exciting innovations that are set to revolutionize the beauty industry.

About the role

The Elite Stylist engages with guests, consults on hair care needs, and recommends products and services. Delivering quality professional services with an emphasis on the guest’s total look, the Elite Stylist supports the Experience Manager (EM) and Assistant Services Manager (ASM) by focusing on performance (service sales and productivity), people (guest service), and process (operating procedures and compliance standards). This role requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.

Responsibilities

• Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing (where applicable).
• Meet or exceed sales goal of $1900 average weekly sales and productivity goals for hair services by delivering exceptional guest service; contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), and retail shrink.
• Perform product demonstrations with guests to drive sales and enhance the guest service experience.
• Support the execution of in-store events, promotions, and marketing initiatives that deliver an unrivaled guest experience.
• Stay informed about new and existing industry trends, products, and services during work time; be knowledgeable about ingredients and benefits to better serve guests.
• Maintain prompt, regular attendance.
• Develop guest relationships through consultations and appropriate retail and service recommendations.
• Serve all guests, including walk-in guests, in a timely and efficient manner.
• Develop partnerships with skin therapists and the retail team to provide a total-store and well-rounded guest experience.
• Establish professional peer and brand partner relationships that foster collaboration in delivering exceptional guest service.
• Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and on the sales floor.
• Attend mandatory trainings and meetings to enable continuous professional development.
• Ensure compliance with Ulta Beauty’s policies, procedures, and standards.
• Follow all safety, sanitation, and infection control procedures before, during, and after services; ensure compliance with state board guidelines.
• Follow established service protocols to ensure a consistent and exceptional guest experience.
• Utilize booking and clientele systems to schedule return services and events.
• Communicate supply needs to the Experience Manager to ensure guest readiness.
• Maintain outstanding store operational standards, including cleanliness of the salon, sales floor, restrooms, backroom, break area, and any additional assigned area.
• Adhere to the Ulta Beauty dress code.
• Protect company assets by following loss prevention best practices and providing exceptional guest service.
• Execute other operational tasks as directed.

Requirements

• Cosmetology license.
• Previous relevant work experience.
• Proficiency with latest salon techniques for haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, brow services, and ear piercing (where applicable); or an aptitude to develop these skills.
• Proficiency with use of equipment and chemicals needed to perform technical work.
• Ability to demonstrate, recommend, and sell pro hair care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and build clientele.
• Work a flexible schedule to include days, evenings, weekends, and holidays.

Schedule

• Continuous mobility during shift.
• Continuous lifting and/or moving up to 10 lbs. during shift.
• Frequent bending, reaching, and twisting during shift.
• Ability to stand for long periods of time during shift.
• Continuous coordination and manipulation of objects during shift.

About Ulta Beauty

At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. As the largest North American beauty retailer and premier beauty destination, Ulta Beauty offers more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including its own private label. Every store features a full-service salon offering hair, skin, brow, and makeup services.