Elite Stylist
General Summary & Scope
The Elite Stylist is responsible for engaging with guests, consulting on their hair care needs, and recommending products and services. They deliver quality professional services with an emphasis on the guest's total look, supporting the Experience Manager and Assistant Services Manager while focusing on performance, people, and process.
PRINCIPAL DUTIES & RESPONSIBILITIES
Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing (where applicable).
Meet or exceed sales goal of $1900 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contributing to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty.
Support the execution of in-store events, promotions, and marketing initiatives that deliver an unrivaled guest experience.
Stay informed about new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
Maintain prompt, regular attendance.
Develop guest relationships through consultations and appropriate retail and service recommendations.
Serve all guests, including walk-in guests, in a timely and efficient manner.
Develop a partnership with skin therapists and the retail team to provide a total-store and well-rounded guest experience.
Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest service.
Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and sales floor.
Attend mandatory trainings and meetings to enable continuous professional development.
Job Qualifications
Education: Cosmetology license
Experience: Previous relevant work experience is required
Skills: Proficiency with latest salon techniques, proficiency with use of equipment and chemicals, developed communication skills, ability to work independently and as part of a team, ability to build and maintain strong customer relationships, and build clientele
Special Position Requirements: Work a flexible schedule to include days, evenings, weekends, and holidays
WORKING CONDITIONS
Continuous mobility during shift
Frequent bending, reaching, and twisting during shift
Continuous lifting and/or moving up to 10 lbs. during shift
Continuous standing for long periods of time during shift
Continuous coordination and manipulation of objects during shift