Elite Stylist
Experience a perfect blend of deliberate purpose and clear-eyed vision at Ulta Beauty, where industry-leading beauty professionals share their expertise while building authentic community and a real sense of belonging. Join a company with robust organizational support, increasing investment, and personal empowerment, all within a stable and innovative environment. Be part of the transformation shaping the future of beauty services.
About the role
The Elite Stylist engages with guests, consults on hair care needs, and recommends products and services while delivering quality professional services. This role supports the Experience Manager (EM) and Assistant Services Manager (ASM), focusing on performance (service sales and productivity), guest service, and operational compliance. A passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge are essential.
Responsibilities
- Perform hair services including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing (where applicable).
- Meet or exceed sales goals of $1900 average weekly sales and productivity goals for hair services by delivering exceptional guest service; contribute to store goals for retail and service sales, guest loyalty, and retail shrink.
- Perform product demonstrations to drive sales and enhance the guest service experience.
- Support in-store events, promotions, and marketing initiatives to deliver an unrivaled guest experience.
- Stay informed about new and existing industry trends, products, and services during work time; communicate their benefits to guests.
- Maintain prompt, regular attendance.
- Develop guest relationships through consultations and tailored retail/service recommendations.
- Serve all guests, including walk-ins, in a timely and efficient manner.
- Collaborate with skin therapists and the retail team to provide a total-store, well-rounded guest experience.
- Build professional relationships with peers and brand partners to deliver exceptional guest service.
- Promote the guest loyalty program, including credit and the Ulta Beauty app, to salon and salesfloor guests.
- Attend mandatory trainings and meetings for continuous professional development.
- Ensure compliance with Ulta Beauty’s policies, procedures, and standards.
- Follow all safety, sanitation, and infection control procedures before, during, and after services; comply with state board guidelines.
- Adhere to established service protocols for a consistent and exceptional guest experience.
- Utilize booking and clientele systems to schedule return services and events.
- Communicate supply needs to the Experience Manager to ensure guest readiness.
- Maintain outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and assigned areas.
- Adhere to the Ulta Beauty dress code.
- Follow loss prevention best practices and provide exceptional guest service to protect company assets.
- Execute other operational tasks as directed.
Requirements
- Cosmetology license.
- Previous relevant work experience.
- Proficiency with latest salon techniques for haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, brow services, and ear piercing (where applicable); aptitude to develop skills in all service categories.
- Proficiency with salon equipment and chemicals.
- Ability to demonstrate, recommend, and sell pro hair care and makeup products.
- Strong communication skills.
- Ability to work independently and as part of a team.
- Ability to build and maintain strong customer relationships and clientele.
- Flexible schedule to include days, evenings, weekends, and holidays.
Working Conditions
- Continuous mobility during shift.
- Continuous lifting and/or moving up to 10 lbs. during shift.
- Frequent bending, reaching, and twisting during shift.
- Ability to stand for long periods during shift.
- Continuous coordination and manipulation of objects during shift.
Pay
The pay range for this position is the higher of $11.13 - $19.00 per hour or services pay for the workweek pursuant to the Company’s Services Compensation Plan. Exact pay is based on factors including education, qualifications, certifications, experience, level, shift, geographic location, and business needs. Eligible associates may also earn overtime pay as required by applicable law and tips paid by service guests.
Benefits
- Full-time positions: Paid time off, health, dental, vision, life, and disability benefits.
- Part-time positions: Dental, vision, life, and disability benefits.
For additional information, visit the Benefits and Career Development page.