Eligibility Support Specialist

ND Health and Human Services · Fargo, ND · 2 wk ago

OTHRFull-time

Cass Human Service Zone is seeking an Eligibility Support Specialist in Fargo, North Dakota.

Provide support in a high-volume front-desk lobby environment by assisting clients and Team Members with inquiries and directing them to resources.
Prepare documents for processing, application registration, and screening for expedite.
Review, input, and retrieve data from various databases and computer systems.
Maintain working knowledge of laws, rules, policies, procedures, and other regulations.

Strong administrative, communication, and customer service skills.
Highly organized, detail-oriented, and able to manage time and priorities effectively while maintaining empathy and professionalism.
Passionate about helping others and making a difference in the community.

A high school diploma or GED, plus one of the following:
Completion of the Eligibility Worker one-year certificate program.
Completion of 90 semester hours or 135 quarter hours of a bachelor’s degree program.
Three years of work experience involving processing claims, loans, financial eligibility benefits, credit reviews, abstracts, taxes, or housing assistance, or working in the clerical, accounting, bookkeeping, legal, financial, business, teaching, investments/financial planning, computer/data processing fields.

Excellent benefits and employment packages offered by Cass County as a Cass County employee.
Robust medical, dental, and life insurance coverage.
An excellent retirement package.
Ten paid holidays.
Earn both annual leave and sick leave days.

The pay range for this position is TBD.

The schedule for this position is TBD.

ND HHS – Cass Human Service Zone

If you have questions about the position or need an accommodation, please contact Blair by email: HodgeB@casscountynd.gov or phone: (701) 239-6726.

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