Eligibility Specialist Virtual Job Fair | October 27th & 28th

About the role

At Savista, you will serve as a patient advocate helping individuals and families understand and access financial assistance programs such as Medicaid, Medicare, disability, and hospital charity care. You will guide patients through applications, explain financial responsibilities, and build relationships with patients, hospital staff, government agencies, and internal teams. The role is onsite at assigned Prime Healthcare locations across multiple states (including Chino Valley Medical Center-CA, Dallas Medical Center, Dallas Regional Medical Center, Garden City Hospital, Garden Grove Hospital Medical Center-CA, Holy Family Medical Center, Saint Francis Hospital, La Palma Intercommunity Hospital, Montclair Hospital Medical Center, North Vista Hospital, Resurrection Medical Center, San Dimas Community Hospital, Sherman Oaks Hospital, St Mary of Nazareth Hospital Chicago, West Anaheim Medical Center, Olympia Fields Hospital). All interviews will be conducted virtually for candidates selected to interview.

Responsibilities

• Serve as a patient advocate by meeting with patients to assess eligibility for financial assistance programs.
• Engage patients through phone outreach to support completion of required screenings and documentation.
• Guide patients through applications for programs such as Medicaid, Medicare, disability, and hospital charity care.
• Help patients understand their financial responsibilities and available assistance options.
• Build relationships with patients, hospital staff, government agencies, and internal teams to resolve eligibility issues.
• Manage a high caseload while prioritizing follow-up, meeting deadlines, and maintaining productivity and quality expectations.
• Maintain accurate and confidential patient records in compliance with HIPAA and organizational policies.
• Use multiple systems and tools to document, track, and report patient information.
• Support operational needs and provide coverage at nearby hospital locations when needed.
• Complete special projects as assigned.

Requirements

• High school diploma or GED.
• 1+ year of experience in a customer‑facing role; healthcare, financial counseling, social services, or similar experience preferred.
• Proficiency in English and Spanish preferred.
• Reliable transportation and a valid driver’s license.
• Flexibility to travel locally between hospital locations when operational needs require it.

Qualifications

• Basic knowledge of programs such as Medicaid, Medicare, and Social Security Disability.
• Strong organizational skills and attention to detail.
• Ability to navigate multiple software systems, applications, and platforms.
• Strong communication skills and the ability to explain complex information clearly and empathetically.
• Comfort working in a fast‑paced environment with changing priorities.
• Genuine desire to help patients and build rapport through compassionate communication.
• Dependable, solution‑oriented approach and ability to collaborate effectively.

Benefits

• Health & Wellness: medical, dental, and vision coverage; HSA and FSA options; short‑ and long‑term disability coverage; life insurance and supplemental insurance options; wellness resources; complimentary Calm Premium membership; Employee Assistance Program.
• Financial Benefits: 401(k) with company match; company HSA contributions; access to certified financial planners; employee discount programs.
• Work‑Life Balance: generous PTO starting at 17 days for full‑time colleagues; nine paid holidays; 40 hours