Eligibility Specialist-Kanawha WIC

Nature of Work

Under general supervision, performs a full-performance level work in multi-step clerical / medical tasks calling for interpretation and application of office procedures, rules and regulations. Performs related work as required.

Distinguishing Characteristics

• Performs medical assistant tasks requiring interpretation and adaptation of office procedures as the predominant portion of the job, following Policy and Protocol.
• Tasks include client identification, eligibility, income calculation and documentation, medical histories, anthropometry and hematological testing; completing referral forms and mailing to providers, health departments.
• Client orientation, issuance of WIC food benefits (loading eWIC cards) and scheduling appointments.
• Data entry computer skills.
• Excellent telephone skills necessary.

Qualifications

• High School diploma or GED.
• Some medical office experience helpful, but not required.
• Ability to be organized and precise necessary.
• Ability to work effectively as a team with other WIC staff and supervisors.
• Willing to participate in training to screen WIC participants for eligibility, height/weight measures, finger prick hemoglobin readings, scheduling, and other office functions as assigned.

Knowledge, Skills, and Abilities

• Knowledge of medical office procedures and methods.
• Knowledge of business English, spelling and arithmetic.
• Ability to operate the common types of office equipment incidental to the job.
• Ability to maintain routine clerical/medical records and to prepare reports from these records.
• Ability to understand and follow oral and written instruction and direction.
• Knowledge of Bio Hazardous Waste Regulations.
• Knowledge of Federal CLIA and OSHA regulations.