Eligibility, Recruitment, Selection, Enrollment, and Attendance (ERSEA) Coordinator

About the role

Here at INK, we are dedicated to building a diverse, inclusive, and authentic workplace. Please feel free to apply for this position even if your work experience and education do not align perfectly with every requirement for this job description. You may very well be the perfect candidate for this role or other ones that we have open.

Responsibilities

• Establish systems for program eligibility of Head Start program participants (e.g., determination, verification, documentation) in accordance with agency and federal policy, protocols, and regulations.
• Guide recruitment efforts designed to actively inform families with eligible children in the service area specifically children with disabilities and other vulnerable or disproportionately impacted children of available Head Start services and assist them with the application process.
• Establish selection criteria (annually) and ensure program compliance with the Individuals with Disabilities Education Act (IDEA).
• Ensure assigned program maintains its funded enrollment level, including filling slots within 30 days of vacancy.
• Maintain systems for tracking child attendance and consult on mitigating absenteeism (e.g., Attendance Action Plan).
• Collaborate with program staff to develop and implement family engagement strategies, specifically fatherhood engagement initiatives, including individual activities and special events.
• Collaborate with program staff on strategies for family service planning, including the identification and development of community partnerships.
• Support completion of minimum training requirements as specified in state and federal standards through the development and delivery of training and technical assistance.
• Monitor program enrollment to ensure it reaches 100%, complies with eligibility criteria, and adheres to agency, state, and federal standards.
• Prepare and submit required reports (e.g., weekly enrollment status and attendance reports, monthly waitlist reports, annual audit report) prior to deadlines.

Requirements

• Demonstrated leadership skills through professional presence and reinforcement of agency mission, vision, and culture to encourage passion, engagement, and accountability among staff.
• Strong “people acumen” and knowledge of human resources policy requirements and personnel management strategies.
• Knowledge of applicable state and federal Head Start regulations, performance standards and guidelines.
• Strong written communication skills to compose and disseminate policy, protocol, training, reports, and other program documentation.
• Strong oral communication skills to communicate with team members in a manner that encourages trust and respectful, ongoing two-way communication.
• Ability to incorporate the unique cultural, ethnic, and linguistic backgrounds of families in the program and community.
• Sound judgment in the protection of confidential information.
• Ability to organize and prioritize duties and responsibilities in a fast-paced environment.
• Ability to work a flexible schedule including nights, holidays, and weekends.
• Ability to work independently.
• Possess a valid driver’s license.
• Complete and pass health examination.
• Confirm work eligibility status.
• Successfully pass driving history check.
• Clear criminal background check.

Qualifications

Required - Bachelor’s degree in social work, human services, family services, counseling, or related field.

Required - Experience working with diverse families in low-income communities. Prefer case management experience and bilingual (Spanish).