Elgin Cosmetics - Beauty Advisor - Part time

About the Role

As a Beauty Advisor, you'll be responsible for providing a well-stocked and well-maintained department while delivering superior customer service.

Responsibilities

• Provides superior customer service focused on hospitality.
• Answers customer questions regarding products; assists with selections and helps customers locate merchandise.
• Engages customers to offer individual beauty solutions based on their needs.
• Merchandises product effectively using advanced knowledge and skills.
• Uses suggestive selling techniques to meet customer needs and build department sales.
• Applies advanced knowledge of current beauty trends for hair care, skin care, and makeup.
• Assists in the execution of sampling, testing, and demo events to drive customer engagement.
• Applies understanding of department financials and how to drive results.
• Interacts with vendors as needed.
• Stocks and rotates items to ensure in-stock conditions.
• Assists with inventory control.
• Maintains standards in shrink, safety, inventory control, and sanitation.
• Cleans and sanitizes sales floor, display cases, prep areas, and equipment.
• Properly handles and maintains the operation of all equipment.
• Complies with departmental SOPs and store operating procedures.

Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Requirements

• 1+ years of experience in a related role.
• Advanced knowledge of current trends in beauty for hair care, skin care, and makeup.
• Working knowledge of store/department financials.
• Understanding of technology.
• Strong communication, interpersonal, and customer service skills.
• Reading and writing skills.
• Planning and organizing skills.
• Ability to demonstrate techniques by applying them to yourself.
• High School Diploma or GED (or equivalent).
• Completion of company orientation, safety training, and selling training.

Physical Demands & Working Conditions

• Constantly reach at waist and grasp.
• Frequently stand and walk.
• Occasionally sit, reach at overhead, shoulder, knee, or floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push/pull with arms, and pinch.
• Occasionally exposed to loud noise and wet conditions.
• Ability to lift 45 lbs and manage in excess of 30 lbs (with assistance or breaking down items if too heavy).

Measurements are defined as: Constantly (5.5+ hours per 8-hour day), Frequently (2.5–5.5 hours per 8-hour day), Occasionally (0–2.5 hours per 8-hour day).