ELECTRONICS TECHNICIAN 3

About the role

The Victim Services Unit within the Nevada Department of Corrections (NDOC) Programs Division serves under the Deputy Director of Programs and serves as a point of contact within Corrections that is responsive to the needs of crime victims. Through this office, crime victims, their family members, threatened parties, or concerned citizens can receive assistance with tasks such as registration of crime victims for the notification of custody status changes of offenders in the custody of NDOC; advocacy on behalf of victims concerning their particular needs in the correctional process; general information regarding the status of offenders in the custody or under the supervision of the NDOC, including parole eligibility date, projected expiration date and sentence structure; referrals for crime victims to other state, federal and community based services; notification of execution dates along with preparation and orientation for victims who choose to be present at an execution; and attendance with victims to Parole Board hearings, Pardons Board hearings, and executions.

Responsibilities

• Recommend, interpret, implement and disseminate regulations, policies and procedures related to program operations; and review amendments to applicable laws and regulations and incoming policy or procedural information for interpretation and distribution.
• Research, develop, recommend and implement long term plans to enhance and maximize services provided; evaluate the success of the program and adapt to changes in funding, eligibility requirements and production/processing elements of the program.
• Provide specialized information and services and serve as the technical expert regarding the assigned program services, activities and requirements; provide information, either verbally or in writing, to other State and federal agencies, management, department staff, program participants and the general public to ensure understanding and compliance; explain and apply laws, regulations, policies and procedures, and resolve high-level customer service issues and complaints; may develop and conduct presentations before State and federal agencies, management, program participants and/or other stakeholders as required.
• Monitor program activities through on-site visits and/or the review of reports and records to ensure compliance with federal and/or State laws; evaluate and recommend changes to provider eligibility, client needs, vendor requirements, or identify client abuse or fraud; identify and project demographic and economic trends; conduct studies related to assigned program area; evaluate information and prepare reports requiring a thorough analysis of data and make recommendations on a course of action or problem resolution.
• Conduct training and/or provide technical assistance for program participants and/or staff; write, revise and/or recommend the implementation of procedural manuals or program documentation; conduct ongoing clientele needs assessment and program evaluation by collecting and analyzing data.
• Oversee the collection, maintenance and organization of required program records and documentation; prepare and ensure distribution of statistical, financial and narrative reports and summaries; and prepare information for management concerning program activities in order to make budget requests, identify problem areas, recommend solutions or facilitate policy decisions.
• May supervise professional, technical or administrative staff to include performance evaluations, work performance standards, scheduling, work assignment and review, training and discipline.

Requirements

Essential Qualifications:

• Bachelor’s degree from an accredited college or university in business or public administration, or other discipline related to the program assignment and two years of professional experience in planning, coordinating or administering a program which included interpretation of laws and regulations; development of program policy and procedures; development and implementation of program performance standards and objectives for providing services; and development and implementation of eligibility requirements.
• Graduation from high school or equivalent education and four years of professional experience as described above.
• One year of experience as a Program Officer II in Nevada State service.
• An equivalent combination of education and experience as described above.

Qualifications

Knowledge, Skills, and Abilities:

• Knowledge of research techniques sufficient to collect, analyze, interpret and report data in both a narrative and statistical format;
• Principles and practices of funding sources and administrative techniques for delivery of programs.
• Ability to motivate others to effective action;
• Coordinate diverse activities to ensure completion of projects, tasks and assignments;
• Work within specific agency programs or operations, policies and procedures affecting assigned work;
• Participate with management in the development of short and long range goals and objectives;
• Prepare clear, concise, effective presentations using presentation software.

Benefits

Health Insurance: Medical, dental, life, and disability insurance programs for employees and their dependents/family are offered through the Public Employees’ Benefits Program (PEBP).

Vacation: Accrual of three weeks of annual leave each year.

Sick Leave: Accrual of three weeks of sick leave each year.

Holidays: 12 paid holidays per year.

Retirement: Participation in the Nevada Public Employees Retirement System (PERS). Employees do not contribute to Social Security but will contribute to PERS if their position is at 50% or more full-time equivalency.

Deferred Compensation: The State offers a voluntary Deferred Compensation Program.

No Nevada state income tax.

Public Service Loan Forgiveness: Eligible due to public sector employment.

Longevity Payments Eligibility: Employees who have received a performance rating of “standard” or better and have completed eight (8) or more years of continuous service are eligible for longevity pay.

Additional benefits may apply to employees covered under a Collective Bargaining Agreement (CBA), depending on their designated bargaining unit.

For more information, visit the Labor Relations Unit (LRU).

For more details about your rights and responsibilities as a State of Nevada employee, please review the State of Nevada Employee Handbook (PDF).

State Holidays:

• January 1.............................................. New Year's Day
• Third Monday in January.................. Martin Luther King, Jr.'s Birthday
• Third Monday in February................ Washington’s Birthday
• Last Monday in May........................... Memorial Day
• June 19................................................ Juneteenth Day
• July 4.................................................... Independence Day
• Last Monday in September.............. Labor Day
• Friday following the Fourth Thursday in November...................... Family Day
• December 25........................................ Christmas Day