Electronic Technician III

Responsibilities

• Perform routine systems maintenance and service repairs for customers with technical, application and service related aspects of integrated alarm intrusion systems, access control systems, CCTV and GBR.
• Perform systems preventative maintenance inspections per manufacturer’s recommendation on integrated alarm intrusion systems, access control systems, CCTV and GBR.
• Gather information from field in order to duplicate any reported problems in lab environment.
• Provide 24 hours per day, 7 days per week emergency service capability as needed.
• On-call service as scheduled.
• Document all calls for service, preventive maintenance requirements and interface with technical support center ensure all required service documentation is completed daily and delivered to Service Department.
• Provides Sales and Customer Service departments information on proper application of products.
• Travel may be required.
• Provide general maintenance and safe keeping of company vehicle (when assigned).
• May assist with field installations of IDS, Access Control, CCTV and GBR systems as required.
• Performs other duties as assigned.

Qualifications

• Extensive knowledge and 3+ years hands on experience with electronic alarm systems and sensors.
• Extensive knowledge and 3+ year’s hands on experience with electronic access control systems.
• Experience using programming software associated with electronic alarm and access control systems.
• CCTV and GBR experience is a plus.
• Two years of related college is a plus.
• General knowledge of computer hardware and experience with Windows Operating Systems & MS Office.
• Ability to obtain secret clearance as required.
• Excellent communication and customer service skills with the ability to work unsupervised in a team environment.