Electronic Services Call Center Representative

About the role

The Electronic Services Department is seeking a Call Center Representative to join our team.

Responsibilities

• Answer inbound calls primarily pertaining to debit cards and basic financial transactions
• Respond to Chat and email inquiries
• Support the department with other various tasks as needed

Requirements

• Enjoy helping people
• Great communication skills with both members and co-workers
• Proficient in technology across multiple platforms including Microsoft Office and Excel
• Strong clerical, analytical, organizational, and multitasking skills
• Ability to learn quickly and work at a fast pace

Qualifications

• Flexibility to work a rotating schedule

Schedule

Hours are Monday - Friday 10:30 a.m. to 7:00 p.m. and Saturdays 8:30 a.m. to 12:30 p.m., with a full day off during the week when a Saturday is worked.

Pay

Details on pay are not specified.