Electronic Security Lead Installation Technician - Sterling
About Diversified
Diversified is a global leader in audiovisual and media technology. We design and build innovative spaces and experiences for clients across industries such as corporate, entertainment, sports, retail, and government. Our team partners with organizations around the world to create environments that connect people through technology. At Diversified you’ll work on exciting and complex projects, enjoy a collaborative and flexible work environment, competitive pay and benefits, and a culture that values diversity, inclusion, and innovation.
How You’ll Contribute
The ESS Installation Technician performs a wide variety of installation duties on technology projects for our clients. This field‑focused role coordinates with project management, field superintendents, and other stakeholders to understand project requirements, interpret drawing packages, and execute rack and enclosure build‑outs, panel terminations, device installation, testing, and troubleshooting. As a senior technician you will handle our most complex system designs, mentor other technicians, and set an example in all aspects of the job.
What You’ll Do
- Learn and know the Bill of Materials (BOM) for every job and the material required for your tasks.
- Maintain the timeline of the job schedule for device/head‑end installation and termination; promptly communicate any delays to the Site Supervisor.
- Take ownership of job schedules for the workload assigned to you.
- Prioritize your time effectively and manage multiple tasks simultaneously.
- Maintain constant daily communication with the Site Supervisor.
- Identify and report any problems found on drawings or matrices to the Site Supervisor as soon as possible.
- Notify the Site Supervisor immediately if equipment is missing or defective; coordinate replacement inventory.
- Assist the Site Supervisor with inventory management, maintaining an online copy in OneNote.
- Keep written records in OneNote of:
- Work accomplished with technicians/trades (sub‑contractors, GC, EC)
- Project issues
- Site readiness documentation
- Site inventory (updated at least monthly)
- Redlines/RFIs (if required)
- Communicate the need for assistance or guidance for any work, including labor or technical issues.
- Assist installation technicians with questions or concerns regarding device/head‑end installation.
Complexity and Decision‑Making Authority
This level of technician works on client job sites with no direct supervision, coordinating with clients, contractors, and subcontractors. You will often serve as the sole senior field supervisor, delegating work, monitoring others, and communicating with key stakeholders on behalf of the Project Manager. The role requires the highest level of technical expertise and people skills. You must exercise good judgment to make onsite decisions independently, while maintaining diplomacy with clients and other stakeholders.
Physical Demands and Safety
The position involves regular exposure to construction site conditions. Employees are responsible for their own safety and must comply with all site safety regulations, including the use of required personal protective equipment (PPE). Expect to spend at least 50 % of the time on your feet, moving around the construction site, climbing ladders, using stairs, and lifting or moving materials up to 40 lb. The role also requires frequent use of keyboards, test equipment, and controls for SI installation projects, as well as normal office work when not on site. Vision requirements include close, distance, peripheral, and depth vision.
Safety responsibilities include wearing appropriate PPE for the tasks performed and ensuring hazards are addressed and rectified in a timely manner.
What You’ll Bring
Education & Certifications: High school diploma or GED equivalent.
- 2+ years of recent, hands‑on experience installing access control and video surveillance cameras in large‑scale commercial environments, preferably including data centers and new construction.
- Lenel experience or certification preferred.
- Ability to understand, install, and troubleshoot access control, CCTV, intercom, and related systems.
- Administrative capabilities to manage day‑to‑day project requirements.
- Proficiency with Teams, Outlook, OneNote, BlueBeam, and Adobe Reader.
- Knowledge of project drawings, programming matrices, SRDs, UILs, Job Hazard Analyses (JHAs), Task Hazard Analyses (THAs), Risk Hazard Analyses (RHAs), RFIs, and redlines.
- Ability to review and interpret matrix drawings, BOM lists, and SRDs.
- Commitment to maintaining schedules and following DIV28 quality‑control specifications.
- Experience with systems such as Genetec, Avigilon, Lenel, AMAG, S2, Honeywell, Software House, Bosch, and DMP.
- Knowledge of mechanical retrofitting of door frames and gates for electric locking hardware.
- Understanding of network interfaces for access controllers, IP cameras, intercoms, switches, etc.
- Experience with PC‑level administration for IP‑camera configuration and aiming/adjustment.
- Clean driving record and ability to operate a vehicle.
- Clean criminal record and eligibility to hold a security clearance/registration (e.g., DCJS, TS Clearance).
- Active passport or ability to obtain one and travel regularly.
- Ability to work indoors and outdoors, stand, sit, use ladders, and lift up to 40 lb.
- Lenel Certification – preferred.
What We Offer
- Competitive compensation.
- Multiple medical plan options with HSA & HRA company contributions.
- Dental coverage (including orthodontic) and vision plans.
- Company‑paid benefits.
- Basic Life and AD&D insurance.
- Short‑Term and Long‑Term Disability insurance.
- Employee Assistance Program (EAP).