Electrician

About the role

As ABC’s Electrician, you will efficiently perform high-quality electrical work, repairs, and/or replacements to all customers of ABC (residential and/or commercial) with professionalism and excellent customer service.

Responsibilities

• Accurately diagnose the cause of electrical problems, recommend options for repair or replacement to customers, and price work in accordance with company policy.
• Complete repairs after authorization is received and perform all authorized service repairs with professionalism and service excellence.
• Work with inspectors, suppliers and co-workers to ensure correct project work while abiding by all codes.
• Listen to customer concerns regarding the services provided and suggest proper treatments or solutions.
• Know and understand all applicable federal, state, and local codes and apply them in a practical manner on each job.
• Carry out general electrical skills such as reading diagrams and blueprints, running conduit and wire, installing devices, troubleshooting circuits, devices and equipment.
• Communicate effectively with supervisors, dispatchers, CSRs and customers to ensure complete alignment at any time during the service repair or replacement process, including any issues, concerns, or outstanding items.
• Work with and train coworkers which may be assigned to work with you.
• Be available to serve periodic on-call rotation assignments (per schedule approved by service manager) necessary to ensure 24/7/365 coverage for customers.
• Maintain a professional attitude at all times with customers, fellow employees and supervisors.

Requirements

• Minimum 3 years of Residential Electrical Service Tech experience.
• Must hold a current Texas TDLR Residential Wireman, Journeyman Electrician, or Master Electrician license.
• Must hold a valid driver’s license with an issue date of at least five years prior to the date of this application.
• Fluent in English (reading, writing, and speaking).
• Generac Certified Technician preferred, but not required.
• Completed specialized courses in residential and commercial electrical practices and having a strong working knowledge of codes and safety measures.
• Excellent communication & customer service skills.
• High proficiency with emailing, instant messaging and use of various electronic devices and applications for effective communication/information sharing.
• Ability to prioritize workload under pressure and handle irate customers and still maintain good composure.
• Dependable and self-motivated with desire to work year-round.
• Ability to work inside and/or outside for long periods of time, sometimes in extreme temperatures.
• No actual area/region is designated, so you as a Technician will cover the entire Austin Metro area as required.

Schedule

• Monday – Friday
• Start to Finish (8:00 AM – 6:00 PM)
• After-hours rates apply
• On-call services are required

Pay

First-year potential $70k – $100k based on performance.

Benefits

• Comprehensive benefits package including health, dental, vision, and life insurance.
• 401(k) with company matching.
• Paid vacation, sick leave, and participation in our Profit-Sharing Plan.
• Additional compensation opportunities through our Lead Now Program.
• Company clubs, outings, and paid training and development opportunities.
• Tuition reimbursement and educational scholarships for employees and family members.
• Volunteer Engagement Program with approved Volunteer Time Off (VTO).
• Wellness program including a gym membership and a company vehicle with gas card.