Electrical Service Technician II - Journeyman (San Antonio , TX)

About the role

The Electrical Service Technician II is a skilled, client-facing electrician responsible for independently troubleshooting, diagnosing, repairing, and servicing electrical systems across commercial and industrial environments. This role serves as a primary responder to service calls, utilizing strong problem-solving skills to identify root causes, implement effective solutions, and restore system functionality with minimal disruption to the customer.

Responsibilities

• Independently troubleshoot, diagnose, repair, and service electrical systems, equipment, and components in commercial and industrial environments
• Respond to service calls and identify root causes of electrical issues, implementing effective and code‑compliant solutions
• Perform installation, maintenance, and repair of electrical systems, including panels, circuits, lighting, and equipment
• Read and interpret electrical drawings, blueprints, one‑line diagrams, and specifications to execute work accurately
• Interface directly with customers to explain issues, outline repair solutions, and provide recommendations for system improvements or preventative maintenance
• Maintain a high level of professionalism while working in customer‑occupied facilities and representing the company in the field
• Identify additional service needs, deficiencies, or upgrade opportunities and communicate findings to appropriate internal stakeholders
• Complete detailed service documentation, including work performed, materials used, and time tracking
• Ensure all work is performed in compliance with NEC, state/local codes, and company safety standards
• Maintain assigned tools, equipment, and company vehicle in a safe and operational condition
• Provide guidance and direction to Apprentice Technicians on job sites
• Support emergency service calls, after‑hours work, and critical response situations as required

Requirements

• Strong knowledge of electrical systems, components, and troubleshooting methodologies in commercial and industrial environments
• Proven ability to independently diagnose and resolve electrical issues using structured problem‑solving techniques
• Ability to read and interpret complex electrical drawings, schematics, and specifications
• Working knowledge of the National Electrical Code (NEC) and applicable safety standards
• Strong analytical and critical thinking skills with the ability to identify root causes and implement effective solutions
• Effective communication skills with the ability to clearly explain technical issues and solutions to customers
• Strong customer service skills, including professionalism, responsiveness, and the ability to build trust with clients
• Ability to work independently with minimal supervision while managing multiple service calls
• Strong time management and organizational skills in a fast‑paced service environment
• Ability to identify potential risks, deficiencies, and improvement opportunities within electrical systems

Supervisory Responsibilities

• Provide on‑the‑job guidance, direction, and support to Apprentice Technicians
• May lead small crews or service tasks on assigned work

Work Environment

• Field‑based role performing service work across commercial, industrial, and customer‑occupied environments
• Regular exposure to active