Electrical Distribution Account Manager
About the role
King Electrical Manufacturing is an equal opportunity employer, dedicated to a policy and practice of non-discrimination in application and employment for any reason, including race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, disability, medical status including genetic information, veteran status, and any other legally protected status or characteristic.
Responsibilities
- Sales Growth & Account Management
- Build and maintain strong relationships with distributor accounts.
- Promote company products, programs, services, and value proposition.
- Create and manage sales opportunities and customer projects.
- Track sales opportunities and follow up with customers as needed.
- Support distributor growth and key account goals.
- Sales Support & Order Processing
- Prepare quotes and pricing requests not processed through the King Connect online system.
- Create and manage sales documentation and customer records.
- Prepare required project and sales support materials.
- Cook up project documents and information for customers and distributors.
- Ensure sales requests and transactions are completed accurately and on time.
- Customer Support & Training
- Train customers and distributors on company tools and online systems.
- Serve as a primary contact for customer and distributor questions.
- Escalate pricing, discount, and approval requests when needed.
- Provide basic technical product and application support.
- Work with internal teams to resolve customer issues and support sales activities.
- Build and Maintain Product Knowledge
- Stay current on product developments.
- Promote a professional image in all customer-facing communications.
- Be actively engaged in Lean manufacturing and continuous improvement efforts.
- Maintain a clean and organized work environment.
- Perform Other Duties As Assigned
Requirements
- Bachelor’s degree in Business, Engineering, Construction Management, or related field required. Relevant experience and other education/technical training may be accepted in place of a degree.
- At least 3 years’ experience in technical sales, business development, account management, or related technical role within HVAC, mechanical systems, plumbing, construction, or other industrial markets.
- At least 2 years’ experience managing channel partners, distributors, representatives, or specification-driven sales environments required.
- Compelling communication and presentation skills with the ability to speak clearly, professionally, and persuasively in both positive and negative situations.
- Excellent internal and external customer service skills. You’ll work with several internal teams to meet goals.
- Ability to manage complex sales cycles from start to finish.
- Strong critical thinking and problem-solving skills.
- Prior experience using CRM systems, quoting tools, online pricing and availability tools, and sales pipeline management is strongly preferred. (examples: Zoho CRM, Microsoft Dynamics GP, Shopify)
- Experience applying strategic selling methodologies like Miller Heiman is preferred.
- Intermediate level math skills – addition, subtraction, multiplication, division, and percentages.
- Intermediate MS Office proficiency, including Teams, Word, Excel, and PowerPoint.
- Fresh professional level English reading, writing, and speaking for customer and vendor communications.
Qualifications
The full pay range for this position is $65,000-$95,000. New hires typically start between $65,000 and $85,000, based on experience, education, training, market conditions, and business needs.
Benefits
- Medical, dental, and vision insurance, plus 401(k) with up to 4% match and immediate vesting.
- Paid time off and paid holidays.
Schedule
This position is 100% on-site during onboarding and training with the possibility of hybrid work once training is completed. Hybrid work approval is based on business needs.
Business hours are Monday-Friday, 7:00am-3:30pm.
Work address is 9131 10th Ave S., Seattle, WA 98108.