Electrical Controls Engineer

About the role

Modern Packaging is seeking an Electrical Controls Engineer who brings a hands-on, customer-focused mindset to support our installed base of automated packaging equipment. This role focuses on electrical troubleshooting, controls retrofits & upgrades, field service support, and customer issue resolution. You’ll collaborate closely with our field service team, engineering peers, and our valued customers to enhance equipment performance and minimize downtime.

Responsibilities

• Troubleshoot and resolve electrical and controls issues on existing packaging equipment.
• Provide technical support to field service technicians and customer service teams.
• Design and implement retrofit solutions, including schematic updates and control system upgrades.
• Travel to customer facilities as needed for installation support, system diagnostics, and retrofit implementation.
• Assist in documenting changes and creating updated schematics using AutoCAD Electrical.
• Program and modify PLCs, HMIs, and servo systems to enhance machine functionality.
• Partner with engineering and manufacturing teams to analyze recurring issues and implement long-term solutions.
• Up to 15% travel within North America.

Requirements

• Bachelor’s Degree in Electrical Engineering or related field
• 3+ years of experience with electrical controls systems, ideally in the packaging or automation industry
• Proficiency in troubleshooting PLC and HMI systems (Allen-Bradley/Rockwell preferred)
• Hands-on experience with AutoCAD Electrical and control panel schematics
• Willingness to travel domestically for on-site customer support (approx. 10-15%)
• Strong interpersonal skills and comfort working directly with customers and field teams

Qualifications

• Preferred Experience:
• Experience with retrofit projects or aftermarket support in a manufacturing environment
• Familiarity with UL, NEMA, and CE standards
• Knowledge of servo motor systems and industrial networking

Skills

• Problem-solving skills
• Technical collaboration
• Customer interaction

Benefits

There's no monopoly on innovative ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people are happy and choose to build a career. In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits – you are eligible on your first day of employment!

Pay

Base Salary Range: $95,000 - $115,000

Schedule

This position reports to the Manager of Controls Engineering and is based on-site in Deer Park, NY, with regular travel to customer locations.