Electric Solutions Consultant

Duties & Responsibilities

• Lead comprehensive discovery engagements with Electric utility customers to understand business objectives, operational challenges, workflows, technology environments, and success criteria.
• Create discovery plans, facilitate stakeholder discussions, document findings, and serve as the primary knowledge resource for internal teams throughout the sales cycle.
• Translate customer requirements into clear, actionable solution recommendations that align business needs with product capabilities and implementation strategies.
• Create solution descriptions, technical proposals, and response materials for RFIs, RFPs, RFQs, and other procurement activities.
• Deliver engaging, value-based product demonstrations tailored to customer use cases, operational workflows, and strategic priorities.
• Design, coordinate, and support proof-of-concept (POC) engagements and trial programs, including project objectives, success metrics, execution plans, and stakeholder alignment.
• Lead solution discovery workshops and collaborate with cross-functional teams to facilitate business and technical discussions that drive customer value.
• Partner closely with Product Management, Marketing, Customer Operations, and Sales teams in a collaborative and agile manner to ensure alignment between customer needs, market trends, and product direction.
• Act as a customer-centric advocate by providing structured feedback from prospects and customers to support product innovation and continuous improvement.
• Represent Itron at conferences, industry events, customer meetings, and trade shows while serving as a credible subject matter expert for Electric utility audiences.
• Configure demonstration and solution environments to address customer-specific requirements and showcase operational and business outcomes.
• Support the development and maintenance of solution consulting assets, including demo environments, use cases, messaging, presentations, and enablement materials.
• Collaborate with Product Marketing and Marketing teams to develop compelling Electric utility-focused content, demonstrations, and customer-facing resources.

Required Skills & Experience

• 5+ years of experience as a Solution Consultant, Sales Engineer, Solutions Engineer, or Sales Consultant supporting enterprise SaaS solutions.
• Experience working with utility organizations and supporting customer-facing technical sales activities.
• Strong understanding of Electric utility construction, field operations, work management, asset management, or related utility operational processes.
• Experience leading customer discovery sessions, workshops, technical assessments, proof-of-concepts, and trial programs.
• Demonstrated ability to deliver tailored, value-based product demonstrations to executive, business, and technical stakeholders.
• Strong written, verbal, and presentation communication skills.
• Demonstrated ability to translate complex business, operational, and technical requirements into effective solution recommendations.
• Strong problem-solving skills with an innovative and consultative approach to customer engagement.
• Proven ability to work collaboratively across Sales, Product, Marketing, and Customer Success organizations.
• Self-motivated, adaptable, and capable of thriving in a fast-paced, agile environment.
• Bachelor’s degree or equivalent combination of education and relevant experience.
• Willingness to travel up to 50% within assigned territories, including occasional weekend and international travel.

Preferred Skills & Experience

• Experience working with Electric utilities, utility contractors, or software platforms supporting Electric utility operations.
• Experience supporting Electric distribution, transmission, or grid modernization initiatives.
• Familiarity with GIS, work management, ERP, mobile workforce management, asset management, or digital construction management systems.
• Experience collaborating with Product Management teams and providing structured customer and market feedback.
• Experience responding to complex enterprise RFPs, RFIs, and procurement processes.
• Experience supporting large, multi-stakeholder enterprise sales cycles.
• Knowledge of utility technology ecosystems, digital transformation initiatives, and operational technology trends within the Utilities & Energy sector.
• Experience working in customer-centric organizations focused on innovation, collaboration, and continuous improvement.