Electric Serviceman - Lucedale

Job Summary

This position is responsible for supporting all activities in a local office with primary emphasis on customer service and electric operations. This position will be required to perform most tasks related to these activities as well as support other functional areas such as Engineering, Marketing, Vegetation Management, Stores, and Transmission. This position is covered by the memorandum of agreement.

Job Responsibilities

• Supporting all functional areas in local operations which includes: setting and removing meters, supporting field collection activities, installation of new services as well as maintaining the distribution system
• Performing distribution and transmission switching, restoration of service, adhering to all compliance requirements, and supporting marketing efforts
• Working with other team members on larger projects on a frequent basis

Requirements

• Experience in providing electric service to new and existing customers
• Knowledge of distribution construction, operation, and maintenance
• Basic computer skills and the ability to develop computer skills with the following software: ARMS, DISTGIS, Microsoft XP Office Products, and other software applications as required
• Interpersonal skills to effectively communicate with customers and employees
• Ability to work alone most of the time; must be committed to safety and highly self motivated
• Ability to stay abreast of all process and procedural changes as they relate to local operations
• Ability to work with customers and fellow employees to solve problems
• Behavior must reflect Principle Centered Leadership, Our Values, and MPC Safety Principles and Beliefs
• Must live within 30 minutes of the service center or be willing to relocate within 30 minutes within 6 months of starting the job
• Must be available for after hours call out

Qualifications

• Experience working as a trouble shooter and as a first responder to trouble after hours is highly preferred
• Basic knowledge of all functional areas of Customer Services
• Working knowledge of distribution, substation, and transmission operations
• Exhibit strong ethics and values
• Foster open and frequent communication
• Maintain composure during stressful situations
• Be adaptable to changing work situations and external environments
• Driven by results and continually set personal goals
• Effectively manage stress
• Work very closely with other Area Towns

Pay

Competitive base salary with annual incentive awards for eligible employees.

Benefits

Health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s).