Egypt | Product Manager

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EXO Travel is seeking a passionate and experienced Travel Designer to join our dynamic team in Southeast Asia.

About the role

As a Travel Designer, you will craft bespoke itineraries for discerning travelers across our destinations in Thailand, Vietnam, Cambodia, Laos, Myanmar, Indonesia, Malaysia, Singapore, Japan, Korea, Morocco, and Egypt. This role blends creativity with operational excellence, ensuring seamless, high-touch experiences for luxury, adventure, and group travelers.

Responsibilities

• Design and customize private, luxury, and adventure itineraries tailored to client preferences, budgets, and travel styles.
• Collaborate with local suppliers, guides, and partners to secure exclusive experiences and competitive pricing.
• Manage end-to-end trip logistics, including accommodations, transportation, activities, and special requests.
• Provide proactive communication and support to clients before, during, and after their trips.
• Stay updated on destination trends, product offerings, and sustainability practices to enhance itinerary quality.
• Contribute to EXO’s "Travel for Good" initiatives by integrating responsible tourism principles into itineraries.

Requirements

• Minimum 3 years of experience in travel design, tour operations, or a related field, with a focus on Asia and/or the Middle East.
• Deep knowledge of at least 3 EXO destinations (e.g., Thailand, Vietnam, Japan) and familiarity with luxury or adventure travel products.
• Exceptional attention to detail and ability to multitask in a fast-paced environment.
• Strong communication skills in English; fluency in additional languages (e.g., French, Mandarin, Thai) is a plus.
• Proficiency in travel software (e.g., Amadeus, Tourwriter) and CRM tools.
• Willingness to travel occasionally for familiarization trips or client meetings.

Skills

• Creative problem-solving and itinerary innovation.
• Negotiation and relationship management with suppliers and partners.
• Time management and ability to meet tight deadlines.
• Cultural sensitivity and adaptability to diverse client needs.

Benefits

• Competitive salary and performance-based bonuses.
• Opportunities for professional development and familiarization trips.
• Flexible work arrangements and a supportive, collaborative culture.
• Access to EXO’s global network of travel experts and partners.
• Contribute to a B Corp-certified company driving positive impact in tourism.