Educators Wanted

About the role

As a Trainer you’ll lead in‑person and virtual training sessions for physicians, nurses, and other healthcare users in addition to Epic’s own staff. You will be the first point of contact for many staff and users, shaping their experience as they transition to Epic and assisting them in saving lives. Beyond the classroom, you’ll be involved in the training process from start to finish—instructional design, development of training materials and scenarios, and delivery. You’ll also work in tight‑knit teams to design workflow‑based training content, collaborate directly with client organizations to help develop their training programs, and contribute to projects that make Epic software more intuitive.

Responsibilities

• Lead in‑person and virtual training sessions for physicians, nurses, other healthcare users, and Epic staff.
• Serve as the first point of contact for staff and users transitioning to Epic, shaping their onboarding experience.
• Participate in the full training lifecycle: instructional design, creation of training materials and scenarios, and delivery.
• Work with cross‑functional teams to design workflow‑based training content.
• Collaborate with client organizations to help develop their training programs.
• Contribute to projects that improve the intuitiveness of Epic software.

Qualifications

• Bachelor’s degree or higher (any major).
• Prior education, teaching, or performance experience preferred.
• Demonstrated history of academic and professional success.
• Willingness to travel 25‑60% of working days (typically 1‑2 trips per month lasting 2‑4 days).
• Eligible to work in the United States without visa sponsorship.
• Relocation to the Madison, WI area required (reimbursed).
• COVID‑19 vaccination required.

Benefits

Epic provides comprehensive benefits, including restaurant‑quality meals for just a few dollars, a four‑week paid sabbatical after five years of service (examples include kayaking in Patagonia, attending a Beyoncé concert in Ireland, building a library in Tanzania, running a marathon in Antarctica), and a uniquely themed campus designed to enhance productivity and comfort.

Pay

Compensation is merit‑