Educator | Part-Time

About the role

As an Educator at lululemon, you are the foundation of our success. You will deliver world-class guest experiences in our retail stores by engaging and connecting with guests, sharing expert product education, and authentically representing our community and culture.

Responsibilities

• Guest (i.e., Customer) Experience:
  • Interact with guests to ensure a great experience that respects their time.
  • Assess guests’ needs and provide customized purchase and return solutions.
  • Deliver technical product education by articulating product value and benefits.
  • Facilitate seamless end-to-end guest experiences through accurate transactions and omnichannel programs (e.g., buy online/pickup in store, phone sales, ship from store).
  • Move dynamically on the floor to engage guests and address store needs.
  • Receive guest feedback and partner with store leadership to resolve issues and “make it right.”
• Working With Others:
  • Contribute to a respectful and inclusive team environment that celebrates differences.
  • Build supportive and productive relationships with all team members.
  • Collaborate to ensure optimal guest experience and support store operations.
• Operations:
  • Perform product presentation tasks (e.g., restocking, destocking, relocating items) to company standards.
  • Use in-store technology to support operations and enhance guest experiences.
  • Maintain store cleanliness and luxury environment throughout the shift.
  • Adhere to people safety policies and procedures to ensure a safe work environment.
  • Work in accordance with applicable policies, procedures, and laws.

Key Skills & Core Values

• Inclusion & Diversity: Creates and supports an inclusive environment that values and celebrates differences.
• Integrity/Honesty: Behaves in an honest, fair, and ethical manner.
• Guest Experience: Enjoys working with and connecting with guests; understands and helps their needs.
• Personal Responsibility: Accepts responsibility and accountability for actions; is dependable.
• Self-Awareness: Is aware of how words or actions may be perceived by or affect others.
• Collaboration and Teamwork: Works productively with others to achieve goals; seeks diverse perspectives.
• Enthusiasm: Is enthusiastic about work; looks for ways to make work engaging and fun.

Requirements

• Must be legally authorized to work in the country where the store is located.
• Must be 18 years of age or older.
• Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only).
• Must have the ability to travel to the assigned store using personal transportation.

Availability

• Willing to work a flexible schedule including evenings, weekends, and holidays.

Willingness Requirements

• Willing to work in an environment with bright lights and loud music.
• Willing to move throughout the store for most of a shift to assist guests and complete tasks.
• Willing to move boxes weighing up to 30 lbs (13.6 kg).
• Willing to work as part of a team and independently as needed.

Assets (Nice to Have)

• High school diploma, GED, or equivalent.

Pay

• Base Pay Range: $19.00 – $21.86/hour, subject to local minimum wage.
• Target Bonus: $2.00/hour.
• Total Target Base Pay Range: $21.00 – $23.86/hour.

Benefits

• Competitive bonus program, subject to eligibility.
• Extended health and dental benefits, including mental health plans.
• Paid time off.
• Savings and retirement plan matching.
• Generous employee discount.
• Fitness and yoga classes.
• Parenthood top-up.
• Extensive catalog of development courses.
• People networks, mentorship programs, and leadership series.