Educator - Medical Assistant/Phlebotomy - Exempt

Job Description

The Educator enhances the performance and professional development of Singing River Health System employees. He/She develops and coordinates educational programs and materials for traditionally non-clinical areas of training. The Educator facilitates the development of SRHS departments through active participation in orientation, training, on-going staff development and evaluation for all levels of personnel served. The Educator participates in the development of formal and informal education programs and activities in an effort to improve quality standards and outcomes as well as staff performance expectations. He/She serves as a resource and educator on new policies, procedures, equipment, and training. The Educator keeps abreast of current training requirements and facilitates the implementation of SRHS initiatives. The Educator adjusts working hours and availability as needed or as assigned (evenings/nights/weekends) to meet the educational needs of the staff.

Qualifications

• Education Associate’s Degree required. Bachelor degree in Healthcare Administration, Education, Business, or health care related field preferred.
• BLS certification upon hire and/or transfer. BLS instructor certification required at (or within 6 months of) job start; must maintain certification.
• De-escalation training completed by the end of position orientation (90 days); appropriate level of de-escalation training.
• Two (2) years’ experience in Education or Human Resources. Previous teaching experience or evidence of teaching ability preferred.

Physical Demands

• Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area.
• Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.
• Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease.
• Work involves using repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard.
• Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound.
• Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision.
• Must be able to be active for extended periods of time without experiencing undue fatigue.
• Must be able to work schedules assigned with the understanding that changes may be instituted according to the needs of the hospital for off days, shifts or weekends.

Mental Demands

• Must demonstrate keen mental faculties/assessment and decision-making abilities.
• Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone.
• Must demonstrate strong written and verbal communication skills.
• Must possess emotional stability conducive to dealing with high stress levels.
• Must demonstrate ability to work under pressure and meet deadlines.
• Attention to detail and the ability to multi-task in complex situations is required.
• Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations.

Special Demands

• Must possess superior customer service skills and professional etiquette.
• Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word.
• Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages.