Educational Success Worker

About the role

The Educational Success Worker is an integral part of the Tides Outreach Program (TOP) team. This role specializes in supporting students facing school/truancy issues, serving as a primary liaison between schools, Tides, and families.

Responsibilities

• Work within the designated community to understand barriers to educational, health, and social wellness.
• Support case management/care coordination activities.
• Cultivate relationships with community partners to secure resources for clients aimed at increasing attendance and academic attainment.
• Establish and maintain strong collaborative relationships with schools to facilitate attendance, behavior, and performance monitoring.
• Provide transportation assistance to schools as needed.
• Set schedule with flexibility to work Monday-Friday from 7am-3pm.
• Support out-of-school time programming as needed.
• Help families make informed decisions by acting as their advocate regarding educational, medical status, treatment options, and basic needs. Schedule internal and external educational advocacy meetings as needed.
• Offer vocational support and transition planning.
• Develop effective working relations and attend group supervisions to collaborate and problem-solve with team members on reducing negative behaviors impacting academic achievement.
• Demonstrate and integrate a strong understanding and commitment to the Tides Mission.
• Maintain accurate and accessible case notes, reports, files, and statistics as required by the initiative.
• Contribute to the completion of strengths-based Recovery Plans by offering input on recovery goals aligned with the youth’s academic achievement.
• Perform additional responsibilities consistent with initiative needs and other duties as assigned in support of the Tides Family Services Mission.

Requirements

• Associate’s degree – Required
• Bachelor's degree – Preferred
• Valid driver’s license and registered/inspected/insured vehicle – Required
• Bilingual: Spanish, Portuguese, Creole – Preferred
• At least 1 year of experience in community outreach and engagement settings.
• Knowledge, skills, and abilities:
  • Strong problem-solving and interpersonal skills.
  • Skilled in building relationships with internal team, stakeholders, clients, families, schools, law enforcement, and other community resources.
  • Computer literacy in MS Word, Excel, and Outlook/Gmail.
  • Ability to prioritize workflow and handle multiple projects to meet deadlines with minimal supervision.
  • Possess good verbal, written, and telephone skills.
  • Demonstrate ability to work independently and as an effective team member.
  • Flexible to work between various in-person and virtual meetings/work sites.

Skill

• Strong problem-solving and interpersonal skills.
• Skilled in building relationships with internal team, stakeholders, clients, families, schools, law enforcement, and other community resources.
• Computer literacy in MS Word, Excel, and Outlook/Gmail.
• Ability to prioritize workflow and handle multiple projects to meet deadlines with minimal supervision.
• Possess good verbal, written, and telephone skills.
• Demonstrate ability to work independently and as an effective team member.
• Flexible to work between various in-person and virtual meetings/work sites.

Benefits

N/A

Pay

$44,500-$48,000 annually