Education Technician

About the role

The Education Technician provides direct support to Workforce Education Services, its clients, and the program office's educational projects by performing general project support tasks, including collecting, compiling, researching, and tracking education-related data and project information.

Qualifications

Time-in-Grade Requirement

Current Federal employees who have held a GS grade within the past 52 weeks must meet time-in-grade requirements by the closing date (11/13/2026). For a GS-06 position, you must have served 52 weeks at the GS-05 level. The grade may have been in any occupation but must have been held in Federal service. An SF-50 demonstrating time-in-grade eligibility must be submitted with application materials. If the most recent SF-50 has an effective date within the past year, an additional SF-50 clearly demonstrating one-year time-in-grade is required. This requirement also applies to former Federal employees applying for reinstatement and current employees applying under VEOA.

Specialized Experience

One year of specialized experience equivalent to at least the next lower grade (GS-05) in the normal line of progression. Examples include:

• Working knowledge of training/education standards, policies, procedures, and project objectives as they pertain to education project management, implementation, evaluation, and documentation
• Applying written and oral communication techniques to develop and deliver briefings, develop spreadsheets, status reports, and correspondence to managers to foster understanding and acceptance of recommendations
• Establishing and maintaining training records, scheduling classes, and processing continuing education certification requests to multiple professional accrediting bodies

Competencies

You will be rated on the following competencies:

• Attention to Detail
• Clerical
• Customer Service
• Flexibility
• Integrity/Honesty
• Interpersonal Skills
• Organizational Stewardship
• Reading Comprehension
• Reasoning
• Self-Management
• Teamwork
• Technical Competence

Experience Notes

Experience refers to paid and unpaid experience, including volunteer work through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (professional, philanthropic, religious, spiritual, community, student, social). Volunteer work builds critical competencies, knowledge, and skills that translate directly to paid employment. All qualifying experience, including volunteer experience, receives credit. A full year of work is considered 35–40 hours per week; part-time experience is credited based on time actually spent in appropriate activities. Applicants must clearly indicate the nature of duties, responsibilities, and hours per week for each position.

Physical Requirements

The work occasionally involves long periods of repetitive actions (collating, stuffing, packing), standing for long periods, keyboarding, lifting boxes of supplies or education materials (up to 40 pounds), loading and moving small handcarts, and traveling through airports with personal luggage and a laptop computer. A motor vehicle operator's license is preferred. Occasional travel to conferences beyond the commuting area is required; overtime work is frequently performed at conferences.

Responsibilities

• Prepares handouts, presentations, and course syllabi from materials provided by faculty presenters or lecturers
• Provides faculty/lecturers with guidelines for submission of required materials and follows up with those who fail to meet guidelines
• Collaborates with all services and projects supported to track VA/non-VA employee registrations
• Obtains audiovisual requirements from presenters for courses and coordinates acquisition as necessary
• Works collaboratively with PM or LC to develop and establish minimum standards by which education programs and/or projects will be evaluated
• After PM or LC determines accreditation compliance requirements, works collaboratively to determine minimum standards of presentation content to meet those requirements
• With minimal assistance, may plan, design, prepare, and deliver presentations on various topics to diverse audiences
• Communicates client needs, concerns, and opinions to Workforce Education Services leadership and program officials and advocates for clients regarding national education initiatives
• Performs assistant or technical education project work related to acquisition and/or development of programmatic information resource materials and faculty/instructors to support policy development and/or technical activities
• Reviews various publications to extract, summarize, and compile information required for various projects
• Establishes and maintains training records, scheduling of classes, and processing of continuing education certification requests to multiple professional accrediting bodies
• Processes employee training requests, assists with development of contract statements of work, assists with locating internal and external sources of training, ascertains that employees meet course prerequisites

Schedule

Work Schedule: Monday–Friday, 8:00 am to 4:30 pm. Telework may be authorized; eligibility will be discussed during the interview process. Return-to-Office (RTO) mandates are in effect; selectees must report to in-person work unless approved for an exception or exemption. Any approval for an RTO exception, exemption, or extension occurs after a tentative job offer but before a final job offer.

Position Description: Education Technician / PD88784A