Education Sales Consultant - Mandarin Speaking

The Role

This role is responsible for sales consultation with Chinese-speaking leads in the US market to convert them to Crimson clients, and maintaining good relationships with clients and partners to generate referral and upsell opportunities.

What success looks like

• Sales
  • Hitting monthly sales targets and meeting outcomes
  • Identifying and interacting with new leads/customers
  • Conducting sales consultations and academic assessments in a professional manner and that aligns with the Crimson brand and culture
  • Presenting, promoting and pitching Crimson products as per the company sales process to prospective customers
  • Establishing, developing and maintaining positive and professional customer interactions and relationships
  • Consistent and timely onboarding of new clients to the Education Coordination team as per Crimson’s new client onboarding process
  • Contacting existing clients to inform and upsell them on new developments within Crimson’s product offering
  • Expediting the resolution of customer problems and complaints to maximize satisfaction
  • Continuously improving sales techniques and enhancing industry knowledge
• Business Development & Lead Generation
  • Engaging in outreach activities such as presenting at school talks, careers expos and Crimson seminars
  • Sourcing potential organizations and markets for lead generation/partnerships
  • Attending industry events where relevant and providing feedback and information on market trends
• Sales Administration
  • Ensuring that data is diligently and accurately entered/managed within Crimson’s Client Relations Management (CRM) system
  • Participating weekly sales team meetings and reports in an accurate and concise manner
  • Helping in training of new sales personnel wherever relevant
  • Maintaining effective communication with the Accounts team to ensure timely payment of accounts
  • Educating the global sales and marketing team on local market nuances in the education space
  • Producing reports on customer needs, problems, interests, competitive activities, and potential for new products and services

Experience Needed

• Fluency in Mandarin and English
• Understanding of the US/UK Undergrad application process
• Skills
  • Fluency in Mandarin and English
  • Understanding of the US/UK Undergrad application process

Why Work for Crimson?

• Flexible working environment, you will be empowered to structure how you work
• Option to work from our many locations/remotely around the globe (role dependant) with us!
• Limitless development and exposure- our internal promotions/role changes made up 33% of all recruitment last year
• $1,000 training budget per year- we love to level up!
• Pychologist on staff
• Impressive fireside chats and workshops to help the team continuously level up
• Radical Candour is a feedback approach we live by
• We’re a global player with 28 markets (and growing) across the globe!

Department

Sales & Marketing

Role

Academic Advisor

Locations

• United States
• California
• New York
• Remote - USA
• Seattle
• Boston

Remote Status

Fully Remote