Education Sales Consultant
About the role
Achieving agreed-upon sales targets and outcomes
Identifying and interacting with new potential Crimson customers
Establishing rapport with parents and their students to communicate and showcase the benefits of working with Crimson Education above and beyond our competitors
Conducting sales consultations and academic assessments professionally and which aligns with the Crimson brand and culture
Presenting and promoting Crimson products as per the company's sales process to prospective families
Establishing, developing, and maintaining positive and professional customer interactions and relationships that lead to positive experiences and referrals
Consistent and timely onboarding of new clients to the Student Success Manager team
Contacting existing clients to inform and upsell them on new developments within Crimson’s product offering
Expediting the resolution of customer problems and complaints to maximize satisfaction
Continuously improving sales techniques and enhancing industry knowledge
Hosting or attending some sales oriented marketing events (mostly online) when necessary
Maintaining effective communication with the Accounts team to ensure timely payment of accounts
Providing feedback and suggestions on how to improve sales processes
Qualifications
- A Bachelor’s degree in sales or business or an education-oriented field, and/or equivalent job experience in sales, with a preference for experience in the education space
- A clear understanding of sales fundamentals
- Strong communication skills and customer rapport building
- Time management skills and ability to adapt to work on a fully remote team that’s situated across all four US time zones
- Excellent interpersonal and presentation skills; experience speaking or presenting in front of large groups is a plus
- Knowledge of the US college admissions process and competitive Ivy League landscape is a plus
- Knowledge of CRM platforms, such as Salesforce, is a plus