Education Resource Specialist

Summary of Job Duties

The Education Resource Specialist serves as the campus functional administrator for room scheduling software (Series25) used for the scheduling of classrooms. This includes maintaining all classroom inventories and scheduling databases. The Education Resource Specialist trains new users of the software and acts as a back-up for the main event Coordinator. This includes assisting in the university-wide academic facility scheduling process for assigning academic and special event activities into academic spaces while working closely with all stakeholders in the process.

Qualifications

• Bachelor’s degree in computer science or other computer/technology-related field, plus two (2) years of experience in a computer maintenance, networking, or software troubleshooting field; OR
• Associate’s degree in computer science or other computer/technology-related field, plus four (4) years of experience in a computer maintenance, networking, or software troubleshooting field; OR
• High School diploma/GED plus six (6) years of experience in a computer maintenance, networking, or software troubleshooting field required.

Knowledge, Skills & Abilities

• Advanced proficiency with computers (Mac, PC, and mobile devices)
• Advanced proficiency with standard office computer programs (e.g., MS Office Suite)
• Website creation and maintenance experience
• Excellent customer service skills

Responsibilities

• Contributes to developing, maintaining, and testing all systems required for the room scheduling process
• Updates and maintains documentation on procedures and policies for the area
• Assists with the implementation of room scheduling software and the scheduling of events
• Trains new users of the room scheduling software
• Supervises, trains, and makes daily assignments to support personnel
• Acts as a backup for the Room Scheduling Coordinator
• Performs other duties as assigned

Benefits

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Closing Date: 09/18/2026
Type of Position: Instructional Development
Job Type: Regular
Work Shift: Day Shift (United States of America)
Sponsorship Available: No
Benefits Eligible: Yes