Education Programs Manager

Job Responsibilities

• In-person program administration and operations including: Setup and logistics coordination — oversee scheduling, contracts, and invoices (for e.g., faculty, venues, contractors, meals, transportation); may include international coordination and travel
• Participant recruitment and enrollment — maintain accurate program descriptions and FAQs on website, in consultation with faculty program directors; promote programs through referral networks; oversee the online application and registration processes; respond to emails and other inquiries
• Oversight and support during programs — proactively coordinate with faculty, staff, contractors, and participants; respond to needs as they arise
• Recordkeeping and reporting — coordinate payments and reimbursements; manage budgets; oversee surveys and associated reporting of impacts and outcomes
• Ongoing communications and support of program alumni and faculty
• Collaboration within the Education team and across other teams at SFI

Job Requirements

• At least two years of administrative experience organizing events
• Experience organizing academic events involving university faculty and students is a plus; familiarity with Santa Fe vendors and venues is ideal
• Undergraduate college degree preferred, ideally with existing comprehension of some mathematical and science terminology, or related equivalent combination of education and professional-level work experience
• Must be present on-site from mid-May through August, including occasional nights and weekends according to the needs of the programs
• Demonstrated experience in: effectively managing competing priorities and meeting tight deadlines amid frequent interruptions and changing demands; researching, analyzing, and solving problems; communicating in a clear and timely manner; taking initiative and making informed decisions independently; learning new software tools; budgeting
• Excellent interpersonal and cross-cultural skills including ability to work effectively with all levels of employees including executive staff, junior and senior scientists, as well as officials from external organizations
• Discretion in dealing with sensitive and confidential information and sensitivity to cultural differences
• Excellent oral and written communication skills, including proofreading, grammar, spelling, punctuation, accuracy, and attention to detail
• Ability to fluently use standard software, such as word processing, email, electronic transfer of files, database applications, the Microsoft Office Suite, and Salesforce
• Ability to learn new software packages as needed
• Driver’s license and reliable personal vehicle