Education and Credentialing Chapter Specialist

About the Role

The Education and Credentialing Chapter Specialist serves as the primary liaison between APWA and its chapters to advance education, credentialing, and workforce development initiatives. This role fosters a two-way collaborative partnership with chapters to understand their needs, elevate local initiatives, and align APWA resources and programs to deliver high-value education and credentialing opportunities. The position works in close collaboration with the Chapter Services team to ensure a coordinated, consistent, and member-focused approach.

Responsibilities

• Serve as key liaison between APWA and its chapters to help expand educational opportunities, credentialing programs, and workforce development initiatives throughout the association
• Foster two-way collaborative partnerships with chapters to understand their needs
• Elevate local initiatives and align APWA resources and programs to deliver high-value education and credentialing opportunities
• Collaborate closely with the Chapter Services team to ensure coordinated, consistent, and member-focused approach
• Manage multiple projects and tasks efficiently
• Work with a wide variety of internal and external customers in a fast-paced setting

Qualifications

• Associate's degree
• 3 years of experience in program support and project management
• Customer and member service focused
• Excellent technology and communication skills
• Association experience is welcome but not required

Benefits

• Remote-hybrid work schedules
• 15 days paid vacation
• 15 days family medical leave
• 11 paid holidays
• Opportunity to have a flexible schedule with alternate Fridays off
• Excellent and affordable insurance coverage
• Matching retirement contributions
• Ongoing growth through employee professional and continuing education opportunities

Pay

Starting at $58,000 – $63,000/year