Education Abroad Advisor

About the role

The Education Abroad Advisor supports student international mobility with the focus on minimizing risk for students and the University. Reporting to the Director of Education Abroad/Global Education, this role manages a range of student services including advising, risk management, marketing, and peer advisor supervision.

Responsibilities

• Advises all outbound students/student groups on aspects of international travel and risk, including academics, health, safety, visa process, and application procedures.
• Oversees course advising and the approval process for all Mines-sponsored study abroad, exchange, and independent travel.
• Manages university-wide travel registration for non-credit bearing programs.
• Marks and supports faculty-led programs, manages Terra Dotta processes, maintains the Education Abroad section of the website, and plans, markets, and implements promotional and outreach activities on campus and in the community.
• Serves as an integral member of the Office of Global Education and supports all efforts related to international mobility, health, and safety at Mines.
• Hires, trains, and supervises the Study Abroad Peer Advisor team.
• Supports and develops guidelines for risk management and emergency response procedures with the Director of Education Abroad and Mines Global Education leadership.
• Administers and oversees international risk, health, and safety processes and procedures to reduce University liability.
• Provides pre-departure and reentry orientations for all outgoing and returning student travelers.
• Oversees and manages the travel registration process and compliance for all students and/or student groups participating in short-term non-credit bearing international travel.
• Supports and develops guidelines for risk management and emergency response procedures with the Director of Education Abroad and Mines Global Education leadership.
• Hires, trains, and supervises Study Abroad Peer Advisors.
• Manages or supports Education Abroad projects, programming, and events, as assigned.
• Lead manager for Terra Dotta which includes creating/update brochures, managing regular application requirement updates, producing reports as requested, training student workers to use the system, and troubleshooting issues and seeking opportunities for continuing professional development in regard to software management.
• Works in collaboration with the ISSS Advisor, Bursar, Financial Aid, SHIP, and Registrar to manage registration and billing for study abroad.
• Serves as liaison with Mines Registrar to facilitate course transfer and maintain education abroad course equivalency database.
• Stays informed on international education trends and best practices, international risk management, and access and inclusion through meetings, workshops, and conference attendance at local, regional, and national professional organizations.
• Leads marketing efforts for study abroad opportunities and experiences through support for Admissions events, promotion through student organizations, manage social media presence, and participate in faculty-led information sessions.
• Maintains Education Abroad website.
• In collaboration with the faculty and the Director of Education Abroad, coordinates and supports recruitment activities and pre-departure orientations for faculty-led programs.
• Manages Terra Dotta brochure creation and collaborates with faculty to create a marketing plan.
• Manages applications for faculty-led programs and provides regular communication and reports with faculty leaders and the Director of Education Abroad.

Qualifications

• Bachelor's degree.
• 2+ years relevant international or higher education experience.
• 1+ year(s) experience with Terra Dotta and/or other student management system.
• Strong understanding of international risk, health, safety, and foreign visa processes.
• Excellent oral and written communication skills, particularly with presentation creation and delivery.
• Experience developing and leading orientation programs and workshops.
• Evidence of advanced organizational, administrative, and computer skills.
• Knowledge and understanding of education abroad best practices.