EDI Specialist

Key Responsibilities

• Configure and maintain EDI transactions within the proprietary TMS, ensuring integration with Microsoft Logic Apps for data exchange between stakeholders.
• Assist with the setup, testing and support of EDI connections and mappings with trading partners, developing and testing EDI maps to ensure seamless data flow.
• Develop and understand key EDI transaction sets, including 204, 211, 214, 210, 990, and 997, ensuring smooth processing and operational accuracy.
• Work closely with back-office teams to ensure accurate processing of EDI transactions related to operational, invoicing and financial workflows.
• Monitor, configure, and troubleshoot daily inbound and outbound EDI transactions, ensuring continuous, error-free operation.
• Investigate and resolve issues, to minimize disruptions in business operations.
• Assist in comprehensive end-to-end testing of EDI transactions with business users and external partners to ensure seamless integration and functionality.
• Validate project deliverables in collaboration with developers, ensuring long-term supportability and system stability.
• Develop detailed test cases to guide the development team in verifying functionality and resolving potential issues.
• Maintain up-to-date documentation for EDI policies, procedures, troubleshooting guides, and system configurations.
• Correct and reprocess any failed EDI translations or transmissions, ensuring minimal downtime and disruption to operations.
• Work closely with internal teams, trading partners, and suppliers to optimize system performance and ensure EDI transaction accuracy.
• Provide regular updates to stakeholders on project status, milestones, challenges, and go-live timelines.
• Effectively communicate complex technical concepts to non-technical stakeholders to ensure alignment and clarity on integration projects.
• Continuously monitor, maintain, and optimize EDI integrations within the TMS system and Microsoft Logic Apps.
• Provide ongoing Tier 1 technical support and troubleshooting for EDI-related issues.
• Document system configurations, integration workflows, and support procedures to ensure long-term maintainability.
• Ensure EDI transactions comply with relevant industry standards, financial transaction protocols, and regulatory requirements.
• Stay up to date on evolving EDI technologies, integration trends, and best practices to maintain system relevance and efficiency.

Required Education, Experience & Skills

• Bachelor's degree in Business, Computer Science, Information Systems, or a related field, or equivalent work experience.
• 0-2 years of experience in a Business or Technical Analyst role.
• 0-2 years of experience working with EDI ANSI X12 and EDIFACT standards.
• 0-2 years of experience in transportation, logistics, or supply chain operations.
• Exposure to integration platforms and technologies such as Logic Apps, Mulesoft etc.
• Familiarity with integration connection protocols including FTP, SFTP, AS2, and VAN.
• Strong troubleshooting and analytical skills, with the ability to quickly diagnose and resolve technical issues.
• Highly organized, self-driven, and detail-oriented with excellent time management skills.
• Basic understanding of SQL.
• Experience with Microsoft Teams for communication and collaboration.
• Excellent verbal and written communication skills, with the ability to communicate complex technical details to non-technical audiences.

Preferred

• Bilingual (Spanish & English)
• Familiarity with the Software Development Life Cycle (SDLC).
• Knowledge of data formats such as JSON and XML.
• Ability to quickly learn and implement new technologies and integration practices.
• Proficiency in MS Word and Excel, including for data analysis, reporting, and flowcharting.