EDI Implementation Specialist

About the role

You are a member of the Connections Implementation team within Comprehensive Services. This role is responsible for setting up EDI file feeds between WFN and third-party benefits vendors to ensure enrollment and demographic information is transmitted successfully.

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.

Responsibilities

• Effectively manage connections projects in various stages of implementation.
• Provide technical guidance on account structures, analyze and review test files, and successfully create new coding/mapping jobs for each file.
• Work with internal and external stakeholders to effectively resolve benefit set up, data, and coding discrepancies.
• Drive the connections projects by using project management and problem-solving skills.

Qualifications

• High School Diploma
• Basic project management skills
• Excellent time management, organization, and communication skills

Preferred Qualifications

• A college degree is great but not required. What's more important is having the skills to do the job.
• 3 years of experience working in client service/customer service
• Business consulting experience
• Ability to work independently and with a team
• EDI Implementation or Support experience highly desirable
• Military experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success.

Benefits

• Medical, Dental, Vision, Life Insurance
• Matched Retirement Savings
• Wellness Program
• Short- and Long-Term Disability
• Charitable Contribution Match
• Holidays, Personal Days & Vacation
• Paid Volunteer Time Off

Pay

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. The compensation for this role is USD $18.56 - USD $34.66 / hour. Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state, and local laws. Some positions may include additional compensation in the form of bonus, equity, or commissions.