EDGE Mid-Market CS Portfolio Delivery Lead (T&O)

About the Role

As a Sales and Delivery Lead for Mid-Market Talent (ADP, UKG), you will oversee delivery execution across multiple programs/engagements, ensuring quality outcomes, client satisfaction, and strong team performance. You will also partner with Sales and Solution teams to standardize and accelerate delivery by building reusable solution assets and templatized solution offers that improve speed to value. Additionally, you will contribute to proposal development and support/lead client Orals for complex pursuits.

Key Responsibilities

• Delivery Leadership Across Multiple Programs:
  • Lead end-to-end delivery execution across multiple programs or engagements (MM T&O portfolio), ensuring delivery excellence and measurable outcomes.
  • Manage planning, delivery governance, escalations, and delivery risk across programs.
  • Ensure consistent delivery standards, operational discipline, and continuous improvement.
  • Develop and grow talent by coaching teams, reinforcing delivery best practices, and partnering with HR/leadership on capability building.
  • Partner with client stakeholders and internal functions to drive adoption of change and stabilize delivery performance.
• Drive Innovation, Standardization & Speed-to-Value:
  • Identify repeatable delivery patterns and convert them into solution assets, including: delivery accelerators, reusable components, playbooks, reference architectures, and tooling approaches.
  • Build and maintain templatized Talent (ADP, ADP Lyric, UKG) solution offers (where applicable), enabling faster proposal responses and reduced time-to-start for new engagements.
  • Promote standardization across delivery methods to improve predictability, cost, and quality.
  • Support innovation initiatives that improve delivery throughput while maintaining risk controls.
• Solutioning & Sales Collaboration (Proposals):
  • Collaborate with Sales, Solution Architecture, and other bid teams to shape delivery strategy during pursuits.
  • Support proposal development by contributing: delivery approach, governance model, staffing logic, and implementation plan; differentiators tied to reusable assets/accelerators and known delivery methods.
  • Create or review proposal content to ensure it aligns with feasible delivery execution, commercial expectations, and client requirements.
• Support and Lead Orals:
  • Participate in bid Orals and executive discussions to present delivery strategy and execution confidence.
  • Lead oral sessions where required—aligning storytelling across delivery, solution, and commercial commitments.
  • Support Q&A responses by coordinating with SMEs and ensuring consistent messaging across stakeholders.

Requirements

• Minimum 8+ years' experience leading delivery for small and large-scale transformation programs (or multiple concurrent programs) including demonstrated success in multi-functional stakeholder management, including client executives and internal leadership.
• Minimum 8+ years' previous experience with delivery governance, risk management, and program planning.
• Minimum 8+ years' experience supporting bids (RFP/RFI), proposals, and/or Orals in enterprise environments.
• Minimum 8+ years' experience leading people and teams; proven ability to improve overall delivery performance (onshore and offshore teams).
• Minimum 5+ years' experience building reusable assets, accelerators, or offerings that improve speed and predictability.
• Bachelor's degree or equivalent (minimum 12 years) work experience. (If associate's degree, must have minimum 6 years' work experience).

Preferred Qualifications

• Technical Background in native SaaS Talent (ADP and UKG) solution is preferred.
• Experience leading delivery for small and large-scale transformation programs (or multiple concurrent programs).
• Demonstrated success in multi-functional stakeholder management, including client executives and internal leadership.
• Strong understanding of delivery governance, risk management, and program planning.
• Proven ability to build reusable assets, accelerators, or offerings that improve speed and predictability.
• Experience supporting bids (RFP/RFI), proposals, and/or Orals in enterprise environments.
• Strong leadership and coaching skills; ability to develop teams and improve delivery performance.
• Experience with solution architecture concepts (end-to-end, multi-service solution design).
• Experience in operations mobilization / transition setups for new outsourcing or transformation engagements.
• Demonstrated metrics-driven improvement (quality, delivery predictability, cost efficiency, etc.).
• Experience positioning Managed Services.

Pay

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. Role Location Annual Salary Range: California $163,000 to $413,600; Cleveland $150,900 to $330,900; Colorado $163,000 to $357,400; District of Columbia $173,500 to $380,500; Illinois $150,900 to $357,400; Maine $138,800 to $304,400; Maryland $163,000 to $357,400; Massachusetts $163,000 to $380,500; Minnesota $163,000 to $357,400; New York $150,900 to $413,600; New Jersey $173,500 to $413,600; Virginia $150,900 to $380,500; Washington $173,500 to $380,500.

New York City, NY; Albany, NY; Arlington, VA; Atlanta, GA; Austin, TX; Beaverton, OR; Bentonville, AR; Boston, MA; Carmel, IN; Charlotte, NC; Chicago, IL; Cincinnati, OH; Cleveland, OH; Columbus, OH; Culver City, CA; Denver, CO; Des Moines, IA; Detroit, MI; Hartford, CT; Houston, TX; Irvine, CA; Irving, TX; Kirkland, WA; Miami, FL; Milwaukee, WI; Minneapolis, MN; Morristown, NJ; Mountain View, CA; Nashville, TN; Oklahoma City, OK; Orlando, FL; Overland Park, KS; Philadelphia, PA; Pittsburgh, PA; Raleigh, NC; Redmond, WA; Sacramento, CA; San Diego, CA; San Francisco, CA; Scottsdale, AZ; Seattle, WA; St. Louis, MO; St. Petersburg, FL; Walnut Creek, CA.

Benefits

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture.