ED Support Assistant - PT Days

Responsibilities

• Affords clerical support, coordinates general activity, and communicates clearly with all disciplines.
• Affords assistance to patients through-put and other related tasks.
• Affords assessment and performance of clerical needs of the unit based on clinical requests and monitoring of patient activity in a knowledgeable, skillful, consistent, and continuous manner.
• Affords input to charge nurse, clinical leader, and manager with department staffing process.
• Affords maintenance of proficiency in HMED, Cerner, Invision, Teletracking and other system applications required for the performance of required duties.
• Affords completion and maintenance of scanning functions accurately identifying the correct patient and document to ensure an accurate patient chart in EDIS and Document Imaging.
• Affords performance of various alerts including but not limited to Trauma alert, Stroke Alert, STEMI alert, etc.
• Affords maintenance of knowledge of all downtime functions and their associated impact on ancillary systems.
• Affords performance of various tasks such as HMED and Cerner registration, Cerner orders, Invision orders, obtaining results, scanning of downtime documents, etc.
• Affords interaction with other department staff who are required to provide patient care such as phlebotomy, radiology, respiratory, etc.
• Affords maintenance of knowledge and performance of Disaster Plan (Plan D) tasks timely and efficiently assisting the clinical staff with patient through-put.
• Affords organization and maintenance of all logs and files to achieve compliance with JCAHO, State, Federal, department, and organization requirements.
• Affords provision of information appropriate to the age of the patients served on her/his assigned shift and within the parameters of the position.
• Affords assurance of patient satisfaction through appropriate communications both in person and on the phone.
• Affords management and maintenance of various supplies such as forms, labels, paper, etc.
• Affords formulation and use of effective working relationships with all health care team members and patients.
• Affords maintenance of a safe and orderly work environment.
• Affords fulfillment of all compliance responsibilities related to the position.
• Affords performance of other duties as assigned.

Requirements

• Data entry.
• Ability to navigate a multi-application environment.

Education

• Minimum Experience: six months
• Desired: MS Word and MS Excel.