ED Care Coordination Assistant

About the role

The ED Care Coordination Assistant will provide a comprehensive assessment and appropriate interventions for Emergency Department (ED) patients with identified Social Determinants of Health needs. This role will support patients who lack access to primary care, durable medical equipment, dialysis, medications, food, or financial resources. They will collaborate with the ED Care Manager and clinical team to ensure suitable utilization of appropriate services as well as connections to community resources prior to discharge. The ED Care Coordination Assistant will work closely with the ED Social Worker and will interface with clinical staff, physicians, and external agencies to arrange for appropriate community-based services.

Responsibilities

• Provide a comprehensive assessment and appropriate interventions for ED patients with identified Social Determinants of Health needs.
• Support patients who lack access to primary care, durable medical equipment, dialysis, medications, food, or financial resources.
• Collaborate with the ED Care Manager and clinical team to ensure suitable utilization of appropriate services as well as connections to community resources prior to discharge.
• Work closely with the ED Social Worker and interface with clinical staff, physicians, and external agencies to arrange for appropriate community-based services.

Requirements

• Min of 1 year experience in a healthcare setting.
• Experience managing high-utilizer patients and addressing Social Determinants of Health (SDOH) strongly preferred.
• Prior exposure to emergency department (ED) care coordination and/or ambulatory care settings preferred.
• Familiarity with care transitions, discharge planning, and community resource coordination preferred.

Qualifications

• Bachelor's in SW, Healthcare Administration, Public Health, Nursing or related field.

Skills

• Care Coordination or Case Management certification preferred.

Benefits

• You are eligible for up to 160 hours of paid time off per year.
• We offer a number of employee discounts to various activities, services, and vendors.
• Employee parking is always free.

Pay

$28.89 - $44.77

Schedule

Full-time; Day Job