eCommerce Site Merchandiser

Roles & Responsibilities

• Work across brand and service teams to coordinate content availability and determine how to best present merchandise online.
• Research, write, gather, organize, and edit product content for display on the detail pages.
• Monitor site experience and customer feedback to identify and address content issues.
• Recommend supporting content (i.e. videos, graphics) to create rich content experience for customers.
• Manage day-to-day online merchandising activities to maximize sales and conversion.
• Manage site taxonomy, category pages, product pages, and navigational structures.
• Mercandise promotions, events, and seasonal programs.
• Develop new site experiences as required.
• Monitor and improve site search results.
• Review and react to consumer feedback via surveys and email.
• Manage product associations to maximize cross- and up-sell opportunities.
• Review sales and site activity to identify opportunities for growth.
• Make recommendations for user experience improvements.
• Maintain key metrics and reports.

Qualifications

• Salesforce Commerce Cloud Experience highly preferred but not required.
• Bachelor's degree in marketing, Communications, or a related field. Commensurate level of experience may waive the educational requirement.
• 2-3 years of sales and/or marketing experience, preferably in an online retail environment.
• Creative and analytical thinker/problem solver with the ability to thrive in fast paced environment.
• Able to prioritize and oversee multiple projects at once.
• Strong attention to detail and the desire to collaborate with cross-functional teams is a must.
• Able to understand reports, to draw conclusions and make business recommendations.
• Basic skills in desktop publishing applications, Excel, Photoshop, and Acrobat are a must.
• Basic knowledge of HTML and web publishing tools, Dream Weaver.
• Project management experience and basic graphic design skills are a plus.
• Radio control (RC) industry experience preferred.
• Able to understand and interpret RC and hobby trends and make recommendations on how to merchandise/market them online.

Physical Requirements

• Occasional lifting of office supplies and materials, up to 20 pounds.
• Ability to sit or stand for extended periods while working on a computer.
• Occasional travel may be required domestically.

Benefits & Other Perks

• Medical, Dental, Vision HSA and FSA options
• Short-Term and Long-Term Disability Insurance
• Life Insurance and Supplemental Life Insurance
• 401(k) with a company match
• Paid Time Off
• Paid Holidays
• Internal Rewards Discounts on Products
• Additional Coverage such as accident, critical, hospital and pet insurance